Recent content by mdtahmid

Hi, Thought I'd chime in here. I also bought a PC from PCS delivered approx 3 weeks ago, I'm yet to post a proper experience/review thread. Like you, my 1tb NVMe SSD was put into the M.2_2 slot instead of the M.2_1 (1st) slot. Now, from the motherboard manual it turns out the M.2_2 slot uses...

Update: Aaaaand.. echoing the point made above by Nursemorph, Moose has worked his magic and done it! He escalated the issue to management and finally managed to get the PC located/moving. As a result of this, I have now received an email letting me know the PC has been dispatched! Still no...

Thank you, I really appreciate it since it feels like I'm just going round in circles and no one knows what's going on. Super stressful. And also as I mentioned before, I don't actually have a working machine at the moment since my PC died, so I've been patiently waiting a month for this one to...

Update: Contacted them again via webchat (for the 3rd time!) and again, they don't have an update for me yet. They don't really seem to know where it is or which department has it. 😔

I thought the same until I realised when it moved into testing it was a Friday so I'm assuming they didn't work on it over the weekend and did the testing and QC'ing on Monday - Tuesday, which puts it at a more reasonable timeframe for testing.

Thanks all for the reply. I will contact them again on Monday and see if there are any updates. No I did not add a dispatch after date as I needed the PC as soon as possible due to my current one dying 😔

Hi folks, Resorting to making this forum post as PCSpecialist support is not really being helpful. My PC went into "awaiting dispatch" status since 16/02 (Tuesday), 11:32 AM. From what I understand it should be on "awaiting dispatch" for no more than 1 day or a couple days at best. From what...

Hi guys, Does anyone know if PCS have resumed shipping with DPD? I know DPD were having some trouble due to Brexit and then suspended some delivery services. I believe I saw a thread somewhere on the forums not too long ago mentioning that PCS have stopped shipping with DPD. Anyone received...

Update: After taking you guys' advice, I contacted PCS via webchat and the customer service rep was able to add the 3x LL120 Fan Kit to my account but as a "Sales Order". He did mention that he put a task on the order to swap out the stock front fan with the 3x LL120's but if this can't be done...

That's sad to hear. But even in my situation where I want to purchase all 3 fans (the entire kit), it just doesn't seem possible due to the amount of fans being more than the case can take with the preinstalled stock fans. If worst comes to worst, why not just install 2 fans and send me the...

Hi, I am trying to amend my order to add the 3x CORSAIR LL120 RGB FAN KIT. However, I am getting an error message saying: "The computer case you have selected can support up to 4 additional fan(s) and the processor cooler that you have selected will use 2 fan slots. Therefore the case can only...