Recent content by philj99

No spin intended. Was simply my account of the dealings I had with technical support yesterday. Good luck getting your tech issue resolved.

Yes, some decent Dad brownie points were earnt yesterday! He's now happily playing Warzone.

I called technical support yesterday just after 1pm, and it took about 1 hour and 20 mins to get through to someone. I was initially caller 27, but the queue did gradually reduce over time. The technical support guy that I spoke to was working remotely and had some difficulties with his...

Hi Jamie and Nursemorth - virtual beers coming your way! Yes, was a dodgy stick of RAM, so proved easy to diagnose by running Warzone on 1 stick of RAM and working out which one was faulty. With one stick of RAM the faulty RAM created issues immediately on loading the game, rather than after a...

I spoke to PC Specialist, who in fairness were really helpful on the phone. They have logged the fault and have recommended exactly what you have suggested. Will let you know how we get on. Thanks for your help.

Thanks. I will contact PC Specialist. The other thing I have noticed is before the PC crashes, the signal to the monitor looks like its being interrupted momentarily; there is a slight flicker on the screen and then the monitor's "HDMI" sign appears on screen - a bit like you have removed and...

Hi, yes I used GeForce Experience to obtain the driver, and obtained the GeForce Experience from the Nvidia website. I have completed another fresh install of windows, then taken the specific driver from Nvida then reinstalled Warzone, and tried running this with version 11 of DirectX. Managed...

Hi Jamie Many thanks for the suggestions. Bullguard was already removed. I have tried running the earlier version of DirectX and unfortunately that didn't help. Today I have tried the removal of the Nvidia drivers with DDU in safe mode and disabling the Microsoft update for drivers and then...

Thanks for the suggestions. So far I have removed and re-installed the RAM and GPU to check everything is seated correctly. I then reinstalled Windows from a USB drive, and repeatedly checked for windows updates until all installed with the PC restarted and no further updates showing. I then...

Hi all. Can anyone suggest anything else that I should be checking or doing? Would reinstalling windows be worth trying? Many thanks Phil

Hi Martin Yes, definitely downloaded from the official Nvidia site. Thanks Phil

Hi My son’s new gaming PC is having problems whilst playing games such as Fortnite and Warzone; the games are crashing and in Event Viewer there are multiple messages appearing; examples are as follows: My son has tried updating all drivers and reinstalling with DDU. He has also tried a...