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Hello everyone, I am thinking of buying the Octane IV with the i7 and the GTX 1080 option. I am comparing it to the Alienware 17 of similar specs. The only difference is the CPU (the Octane has a newer CPU with 6 cores) and the screen panel, the Octane has the AUO B173ZAN01.1 and am not sure...

Hello I have the P17SM laptop with a GTX 780M (March 2014) and am wondering if it is possible to upgrade the graphics to the GTX 970M/980M ? Is the module available for sale anywhere? Is it simply a swap out ? Many thanks

Laptop:Vortex Series: 17.3" bought 04-Nov-2014 Hello, my laptop makes ridiculous fan noise and on the smallest provocation, eg open a new window, and you can actually hear the CPU working (well the fan). Sometimes it gets in a state and sounds like a jet taking off even if I shut down all...

This laptop's SD card reader slot must be defective because most SD Cards do not fit in properly and you need to push. In addition while pushing them in, the "write protect" tab gets moved and the SD Card becomes read only! To use it there are very few, randomly, SD Cards that fit in without...

For a long time now the headphone jack has been misbehaving. After a powerdown and startup, the jack works, and when you insert a pair of headphones or external speakers it is fine. But do this a few times (sometimes only once) and then the jack stops working completely. The computer still knows...

My laptop is Vortex 17.3" with GTX970M 6GB. How do I find the HDMI/Display port (DP) spec on my laptop? Say I wanted to buy an external 4K monitor at 60Hz, would it work? Apparently you need recent versions of HDMI / DP to support 4K at 60Hz. Many thanks

I have two Vortex Elite 17" and in both the SD card is "sticky" so much so that only a few selected SD cards will fit, and in many cases as you insert the SD card it catches on the read-only lock and activates it! I must say that I do a moderate backups and transfers and I have a few SD cards...

The output jack for the external speakers is the one nearest the front of the laptop. The other jacks do not work. Most importantly, after Sleep or Hibernate, the output jack will not work until next reset. There is an easy solution. Logon as administrator , goto Control Panel/Programs and...

We have two Vortex 17" laptops almost same spec except the VGA card (780M vs 970M). My son's one which was purchased last March is making a lot of fan noise. The fan seems to start and stop or rather speed up and slow down, but even on the "slow down" it is still loud. Way louder than my laptop...

I have two laptops from pcspecialist both Vortex 17". They use a huge brick adaptor which is heavy and bulky at 230W ! My 17" Sony Vaio uses a 70W adaptor which is half the size and weight of this one. But I am not complaining about the size of the adaptor. I am complaining about the very short...

Laptop is a 17" Vortex and I have noticed two things happen when the laptop enters sleep mode, but after a few hours. 1) suddenly there are huge hum coming out of jack/external speakers even though the laptop is sleeping - this has woken me up in the middle of the night a few times now. 2)...

I installed Windows 7 x64 and the laptop drivers on the Vortex laptop. For a few days (I was not really counting) the fingerprint sensor worked OK. I would swipe my left finger and it would "switch user" to the admin account, and if I swiped my right finger it would "switch user" to the normal...

I plug external speakers on nay of the side jacks, the laptop recognises the jack and asks me what I just plugged in (or out), but there is no sound coming out. Am I missing something or is the laptop broken?

Hello My laptop has the Intel HD 4600 (part of the i7) and the Nvidia 970M. Outside of the general performance, how do I know which of the two graphics cards is being used when I start a game? How does the computer decide? And how can I tell or how can I instruct it? Thanks

My laptop has a HDMI output and I have used it to connect an external monitor with an HDMI->DVI cable. Now I also have a Sony TV that I want to connect altogether. WHat is the best way to do that so I have 3 screens working at the same time? Thanks