Boot Failure Detected!

[micell690]

Hi,

I recently bought a Liquid cooled PC from PCS. Everything has been going pretty well, apart from the odd crashes (I'm a Mac user, not sure if this is just part of owning a PC?).

My PC has crashed a total of 3 times - from a family member playing a video game (FIFA 17). The blue screen has come up three times - the first two times however it didn’t restart by itself, I had to force it to shut down.

The last time, which happened 20 minutes ago, it shut down automatically and opened up a window which said 'Boot Failure detected'. I chose to 'Load Optimised settings and boot'. Everything appears OK but I have yet to shut it down... Ok, I decided to shut it down to see what would happen - it all seems to have loaded fine.

Is there anything I need to do to stop this from happening again? I really don't understand why this is happening; the specs are capable of handling pretty much anything you throw at it. I don’t want continue to feel hesitant to load anything…

I've put my specs below if anyway recognises a possible cause.

Custom Liquid Cooling Kit Liquid Series High Kit - EK
Graphics Card Cooling EK FC Nickel & Backplate - For Two Identical Graphics Cards!
Overclocked CPU Overclocked Intel® Ten Core i7-6950X (3.0GHz @ up to 4.3GHz)
Motherboard Gigabyte X99 Ultra Gaming: ATX, LG2011-3, USB 3.1, SATA 6GBs, RGB Ready
Memory (RAM) 128GB Corsair VENGEANCE DDR4 2666MHz (8 x 16GB)
Graphics Card 11GB NVIDIA GEFORCE GTX 1080 Ti - HDMI, 3x DP GeForce - GTX VR Ready! (Using EVGA SLI)
2nd Graphics Card 11GB NVIDIA GEFORCE GTX 1080 Ti - HDMI, 3x DP GeForce - GTX VR Ready! (Using EVGA SLI)
1st Hard Disk 250GB Samsung 850 2.5" EVO SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
2nd Hard Disk 1TB SEAGATE FIRECUDA 3.5" SSHD - UP TO 5X FASTER THAN HDD!
Power Supply CORSAIR 1000W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Operating System Genuine Windows 10 Home 64 Bit -

Many thanks in advance,
Michael

 

[ubuysa]

This is not a 'normal part of owning a PC' despite what the MAC community might tell you.

There are any number of things that could cause the BSODs (Blue Screen Of Death) and crashes, and they could be both hardware or software related. It would help a lot if you could make a note of the BSOD error code the next time, it will be something like IRQL_NOT_LESS_OR_EQUAL. That might well help us to narrow the problem down.

Very few of us on here work for PCS, we're all mostly enthusiastic PCS customers who like to help. Since your PC is new I would suggest that you call PCS as soon as possible (don't email them, call them) and talk this through with them. They will probably ask you to email your event log to them and they will give you instructions on how to do that.

Others may well have additional suggestions. Do keep us informed and don't hesitate to ask further questions.