Both monitors had a seizure and became very pixelated

[Jetsom]

I recently bought a new PC from PCSpecialist in the last month. I've had no major issues until about 10 minutes ago. I was playing a relatively undemanding game, called Europa Universals IV. There was no indication that a problem was imminent and all of a sudden my monitor turn purple, blurry and very pixelated; I moved my mouse to my second monitor and the same thing happened there. I was still able to talk and listen to people on discord.

I restarted my computer and the problem hasn't re-appeared, although I haven't tried playing the game again.

Computer specs:

Case
CORSAIR 4000D AIRFLOW TEMPERED GLASS GAMING CASE
Processor (CPU)
AMD Ryzen 5 5600X Six Core CPU (3.7GHz-4.6GHz/35MB CACHE/AM4)
Motherboard
ASUS® TUF X570-PLUS GAMING (USB 3.2 Gen 2, PCIe 4.0, CrossFireX) - ARGB Ready!
Memory (RAM)
16GB Corsair VENGEANCE DDR4 3600MHz (2 x 8GB)
Graphics Card
16GB AMD RADEON™ RX 6800 XT - HDMI, DP - DX® 12
1st M.2 SSD Drive
500GB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 6900MB/R, 5000MB/W)
Power Supply
CORSAIR 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KK3-00002]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Microsoft® Edge (Windows 10 Only)
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
SCOTTISH HIGHLANDS & UK OFFSHORE ISLANDS / N IRELAND
Build Time
Standard Build - Approximately 15 to 17 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo

 

[Deleted member 17413]

I would suggest to turn it all off and try removing the GPU, give it a blow out and a quick look over and then reseat the GPU.
I would email PCS about it as well, just so youve logged a issue incase it happens again and you need to RMA it.

I would be prepared to RMA it though, most likely is the GPU drew the short straw and something is wrong with it.

 

[Jetsom]

I would suggest to turn it all off and try removing the GPU, give it a blow out and a quick look over and then reseat the GPU.
I would email PCS about it as well, just so youve logged a issue incase it happens again and you need to RMA it.

I would be prepared to RMA it though, most likely is the GPU drew the short straw and something is wrong with it.

My driver was one version behind. Could that have anything to do with it?

 

[Deleted member 17413]

I cant imagine it doing that, no...
Perhaps odd glitches in game, but not a complete meltdown like the pictures. Not unless it was a driver for a different card altogether, just a previous version of the correct driver should still work (mostly)