Can't get past loading screen

9045U

New member
Hi - hope someone can help. I have a PC tower that when I switch on, starts up - screen shows first loading page logo, but it doesn't get past this point to login.
On the front of the PC tower there is a blue light with a red light directly below - I don't recall that usually being on?
Anyone have any idea what I can do?
I've tried turning off at mains, also holding down power on button.......
advise appreciated - thank you!
 

9045U

New member
.........the logo screen is still on but it's just popper up with text below 'Preparing Automatic Repair' ?!
I have no idea what to do.
 
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