Computer just back from RMA, BSOD within 5 minutes of playing a game (second edit - not solved)

[Dayve]

Second edit - Seemed to be solved for a while but same problem came right back. Black screen, no audio + total freeze when gaming. At this point I'm convinced the CPU/PSU/RAM/mixture of all three are defective. I'll just RMA it again.

Spent some time on the phone with tech support, talked me through re-seating the GPU and the RAM. Seems fine now, so either the GPU had wriggled itself loose in transit or the RAM had. Or the RAM in slot 2 wanted to be in slot 4 and vice versa.

10/10 for the tech dude that helped me. Howard I think his name was. Or Howell. Howie?

Something that started with H anyway.

 

[BlessedSquirrel]

You never followed up, so we never got to getting into proper troubleshooting

Rare random freeze on a new PC

Got this PC a few weeks ago and happy with it apart from this rare issue. It happened for the second time today. The mouse cursor begins to move very slowly, like it sticks in one spot then jumps to a new spot rather than gliding across the screen, then the computer freezes entirely and I have...

www.pcspecialist.co.uk

 

[Dayve]

It occured to me that the monitor could be the culprit (it's new, 1440p monitor I've linked here before) so I tested two older 1080p monitors on the computer and they both have the same issue, except with these two it's a green screen crash/freeze instead of a black screen crash/freeze. No information on the screen, just a solid green screen with the computer totally frozen.