Hard drive not connecting

[sanders123]

Ran into some trouble with my PC freezing and games constantly crashing, after updating drivers and restarting the pc it kept freezing on boot up. After some online troubleshooting I went into the bios and defaulted the settings.

The PC now boots but is slow to do so and no longer recognises the hard drive (I have an SSD with boot files and some games etc. on and a hard drive for extra storage). The hard drive shows up in disk management but says ‘unknown drive’ and ‘not initialised’. When I try to initialise the drive I get a ‘data error (cyclic redundancy check)’ error.

The pc was also making squeaky and clicking sounds the past few days but doesn’t make them now that the drive isn’t working. Is the drive dead or is fixable? And would I be able to recover data?

 

[sanders123]

PC Specs

Case
PCS P209 RGB MID TOWER CASE
Processor (CPU)
AMD Ryzen 7 3700X Eight Core CPU (3.6GHz-4.4GHz/36MB CACHE/AM4)
Motherboard
ASUS® PRIME B450-PLUS (DDR4, USB 3.1, 6Gb/s) - RGB Ready!
Memory (RAM)
32GB Corsair VENGEANCE DDR4 3000MHz (2 x 16GB)
Graphics Card
8GB NVIDIA GEFORCE RTX 2080 SUPER - HDMI, 3x DP GeForce - RTX VR Ready!
1st Storage Drive
2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
1st M.2 SSD Drive
500GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3200MB/W)
Power Supply
CORSAIR 550W CV SERIES™ CV-550 POWER SUPPLY
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 100 RGB Series High Performance CPU Cooler (AMD)
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
LED Lighting
50cm RGB LED Strip
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Firefox™
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Insurance
Simplesurance Purchase Protection inc. Accidental Damage & Theft

 

[BlessedSquirrel]

Ran into some trouble with my PC freezing and games constantly crashing, after updating drivers and restarting the pc it kept freezing on boot up. After some online troubleshooting I went into the bios and defaulted the settings.

The PC now boots but is slow to do so and no longer recognises the hard drive (I have an SSD with boot files and some games etc. on and a hard drive for extra storage). The hard drive shows up in disk management but says ‘unknown drive’ and ‘not initialised’. When I try to initialise the drive I get a ‘data error (cyclic redundancy check)’ error.

The pc was also making squeaky and clicking sounds the past few days but doesn’t make them now that the drive isn’t working. Is the drive dead or is fixable? And would I be able to recover data?

Sound like the drive has failed.

In your previous thread you mentioned issues with the SATA connector, is that in place properly and can you try it in another port?

PC won’t boot?

My PC won’t boot properly, the lights come on and all fans start up (main fan, case fan, gpu fan) and keyboard lights come on if I connect a keyboard but no signal going to any monitor I’ve tried. Tried booting in safe mode but nothing happens. PC Specs below Case PCS P209 RGB MID TOWER CASE...

www.pcspecialist.co.uk

 

[sanders123]

Sound like the drive has failed.

In your previous thread you mentioned issues with the SATA connector, is that in place properly and can you try it in another port?

PC won’t boot?

My PC won’t boot properly, the lights come on and all fans start up (main fan, case fan, gpu fan) and keyboard lights come on if I connect a keyboard but no signal going to any monitor I’ve tried. Tried booting in safe mode but nothing happens. PC Specs below Case PCS P209 RGB MID TOWER CASE...

www.pcspecialist.co.uk

It seems to be in place properly and I’ve tried another port. When the pc starts up I get the squeaking noise again and it takes a long time to start up (around 50 seconds from power on to log in screen). Once I’m on the home screen the noise stops and the pc runs as normal

 

[BlessedSquirrel]

It seems to be in place properly and I’ve tried another port. When the pc starts up I get the squeaking noise again and it takes a long time to start up (around 50 seconds from power on to log in screen). Once I’m on the home screen the noise stops and the pc runs as normal

It sounds like that drive is failing. Create an RMA for that drive.