Idle drive ticking

[Agito]

Hello, so it's been 3 days since I got my new PC and I keep getting this really annoying ticking from my 2nd drive. It is a WD Black WD2003FZEX 2TB. As far as I could google it's head parking or IntelliPark. Some power saving nonsense. Essentially the HDD isn't even active and it keeps clicking twice every 3/4 seconds.

Here's a video which shows exactly what I mean (skip to 0:25):
[video=youtube_share;gtAJTb0WFUI]https://youtu.be/gtAJTb0WFUI?t=25s[/video]

Obviously its not the same HDD model but this is essentially what is happening. The head keeps ticking back and forward. If I try and engage the hard drive with some file transfer it goes quiet and doesnt tick for a while after but then returns to its *tick-tick* behaviour while idle.

So how do I disable this? Or is the HDD faulty to begin with?

 

[ubuysa]

I'm no expert of HDDs, but the "head parking" you're talking about is, I believe the drive locking that you see in the video is to protect it during transportation of the drive or computer it's in. The solenoid powered lock activates (unlocks) when the drive is powered on and deactivates (locks) when the drive is powered off. You can see and hear that clearly in that video.

The ticking you hear is the normal seek operation of the drive, you see that in the video too.

Are you certain the drive is idle? Just because you have not started any drive operations doesn't mean the OS isn't accessing data on the drive. Open up the Resource Monitor, expand the disk section, click on the File Name header to sort on that field, and then watch what files are accessed as you hear the ticking. If you can see files on that drive being accessed in Resource Monitor as you hear the ticking then it's normal seek. Some drives are noisier than others. If you hear the ticking and no files on that drive are being accessed then it's something less obvious. A call to PCS should be able to clear it up.

 

[Agito]

Ok I found the issue and as I thought it was something to do with power saving... It appears Intel Rapid Technology had "Power Saving" mode on and kept turning the hard drive into somewhat of a standby mode but the hard drive firmware kept waking it up. So hence the double *tick - tick* every 3/4 seconds. Disabled this "Power Saving" mode and its quiet now. In fact just uninstalled the software in general, dont even know why I installed it to begin with.

 

[ubuysa]

Ok I found the issue and as I thought it was something to do with power saving... It appears Intel Rapid Technology had "Power Saving" mode on and kept turning the hard drive into somewhat of a standby mode but the hard drive firmware kept waking it up. So hence the double *tick - tick* every 3/4 seconds. Disabled this "Power Saving" mode and its quiet now. In fact just uninstalled the software in general, dont even know why I installed it to begin with.

:clap: