Just got my new PC. It's beautiful! But the case fans aren't spinning.

[KatHug]

Hi all, I'm so pleased with my new PC, but there's a slight problem with the case fans. I was wondering if I could get some advice on how to get them going- in case there's something obvious I'm not seeing. a pic of the bios is right here (

https://imgur.com/mQXYcwr

) , and as per instructions, here's the specification.

Case	CORSAIR 5000D AIRFLOW TEMPERED GLASS GAMING CASE
Processor (CPU)	AMD Ryzen 7 5700X Eight Core CPU (3.4GHz-4.6GHz/36MB CACHE/AM4)
Motherboard	ASUS® TUF GAMING B550-PLUS (DDR4, USB 3.2, 6Gb/s) - ARGB Ready!
Memory (RAM)	32GB Corsair VENGEANCE RGB PRO DDR4 3600MHz (2 x 16GB)
Graphics Card	8GB NVIDIA GEFORCE RTX 3060 Ti - HDMI, DP, LHR
Graphics Card Support Bracket	PCS ARGB GRAPHICS CARD SUPPORT BRACKET
1st Storage Drive	2TB Samsung 870 QVO 2.5" SSD, SATA 6Gb/s (up to 560MB/sR | 530MB/sW)
DVD/BLU-RAY Drive	NOT REQUIRED
Power Supply	CORSAIR 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable	1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling	CORSAIR iCUE H100i ELITE LCD Display RGB CPU Cooler
Thermal Paste	STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
LED Lighting	2x 50cm ARGB LED Strip
Sound Card	ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card	2.5G ETHERNET PCI-EXPRESS CARD (10/100/1000M/2.5G) (1 x RJ45)
Wireless Network Card	WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options	2 PORT (2 x TYPE A) USB 3.0 PCI-E CARD + STANDARD USB PORTS

If anyone could offer assistance, I'd be so grateful!

 

[B4zookaw]

Which fans are not spinning? Rear, top or front? I'm assuming the rear is the standard black PCS generic fan, which is plugged into one fan header (probably CHA2 based on your screenshot). The top fans are likely to be the H100i rad fans, and are therefore controlled by iCUE and not by the fan headers. The front case fans are either also connected to iCUE (via the Commander Core) or connected to a fan splitter hub. Easiest way to determine the latter is by taking off side panel and taking a pic of the cable management.

 

[Martinr36]

ok rather than trying to work out what is going on via the BIOS, open up Icue, hover over the H100i on the home screen, click on cooling and post a screen shot of what shows there, it should be similar to this

Also can you po9st a pi8cture of what shows on the Icue home screen