keyboard and touchpad locked

[Kaplan]

my keyboard and touchpad have become locked after drivers update by Avast. the guys at Avast say it is nothing to do with them so i am wondering if i am missing something like a self-protective switch-off built into my system. any suggestions welcome.

LAPTOP: 15" Octane, Intel i9, 16Gb DDR4, Nvidia RTX 2080 1Tb Seagate SATA, 7200rpm, 1Tb samsung EVO, Windows 11

 

[SpyderTracks]

my keyboard and touchpad have become locked after drivers update by Avast. the guys at Avast say it is nothing to do with them so i am wondering if i am missing something like a self-protective switch-off built into my system. any suggestions welcome.

LAPTOP: 15" Octane, Intel i9, 16Gb DDR4, Nvidia RTX 2080 1Tb Seagate SATA, 7200rpm, 1Tb samsung EVO, Windows 11

Could you copy and paste your full specs from the order page of your account?