Hi,
I have just purchased a PC from pcspecialist (received 30/04/2025) and cannot get any sound through my speakers.
Installed:
Motherboard - ASUS® ROG STRIX B550-F GAMING WIFI II (AM4, DDR4, PCIe 4.0, Wi-Fi
6E)
Sound Card - ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Yesterday I sent a message to tech support, I then managed to get sound through the speakers before they replied - pehaps I should of left it at that.
A few hours later I then received a reply asking if I was going to use 5.1 surround sound and a link to the motherboard audio driver to download and setup.
I went through the process which removed a driver and replaced it with another one. I restarted the pc, and lo and behold no sound again.
So I have no sound and I am wondering if anyone could please assist me with this matter.
Thanks for reading this.
Regards,
Carlton
I have just purchased a PC from pcspecialist (received 30/04/2025) and cannot get any sound through my speakers.
Installed:
Motherboard - ASUS® ROG STRIX B550-F GAMING WIFI II (AM4, DDR4, PCIe 4.0, Wi-Fi
6E)
Sound Card - ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Yesterday I sent a message to tech support, I then managed to get sound through the speakers before they replied - pehaps I should of left it at that.
A few hours later I then received a reply asking if I was going to use 5.1 surround sound and a link to the motherboard audio driver to download and setup.
I went through the process which removed a driver and replaced it with another one. I restarted the pc, and lo and behold no sound again.
So I have no sound and I am wondering if anyone could please assist me with this matter.
Thanks for reading this.
Regards,
Carlton