Robbie
Gold Level Poster
Hey all,
Long time no see, hope you are all well! I can't believe it's been about 2 years since I was last here when ordering my PC, good to see the same faces still around.
I've come to seek wisdom from the hivemind, recently I'm having a really weird issue and just wanted to put it here encase someone could give me any idea what might be wrong because I'm stumped!
So, story time:
The PC was working perfectly fine, one night I was doing a shut down - Windows was doing it usual "hey, there's updates, let me install them for you!" - The usual, so I pressed update and shutdown then went to bed. (I'm not sure this is relevant, but just something I noticed)
The next morning, I go to turn it on and nothing... Power button seems unresponsive, no lights turn on, no fans start. However all my accessories (keyboard, headset, microphone) are getting power which are all plugged into the motherboard. I do the usual turn off power, drain power from system, power back, still nothing. I also try different power cable and socket but no luck either. I unplug PC and put my old PC on my desk and it starts perfectly fine, so I'm guessing it's a PC fault here not my setup.
I contacted PCS, we try to reset CMOS but still doesn't get power or boot. We arrange for an RMA, it goes back and a few days after they have it they report that there's no issues! It turned on fine and they are doing 100 x reboots and testing (they also cleaned the inside of my PC, updated drivers and BIO - fantastic!) - they also fixed my LCD screen on my AIO which never worked from day 1 but I never managed to fix (they just replaced the screen).
So, after about a week in RMA it gets returned to me (nice and fast process at the moment). I get it back, put it on my desk and low and behold it starts! Perfect! I still don't know what the issue was but it's working so I don't care. I shut down that day, next day I press the power... it works too! Okay no worries, then the next day I do the same and boom same issue as previously - no lights, no fans. PC isn't trying to boot, it's giving power to accessories again and the AIO LCD just has it's default error sign (I assume this is normal when the PC isn't even on). I contacted the RMA tech who worked on it and he said it was strange and to return it again
Well.. I'm confused and have no idea what is happening, do you guys have any ideas please?
TLDR; things I've already tried:
- Reseat RAM
- Reset CMOS
- New power cable
- Alternative wall power socket
- Unplugged all accessories
- Checked all cables are secure (No reason they shouldn't be as all I did was shutdown one night and then try to turn on the next day!)
- Prayed and cried (not really, but willing to do so if it might help)
Thanks guys, my spec is below:
Case
FRACTAL MESHIFY 2 LIGHT TEMPERED GLASS
Processor (CPU)
AMD Ryzen 9 7950X3D 16 Core CPU (4.2GHz-5.7GHz/144MB w/3D V-Cache/AM5)
Motherboard
ASUS® ROG STRIX X670E-E GAMING WIFI (WIFI 6E, DDR5, PCIe 5.0) - ARGB Ready!
Memory (RAM)
32GB Corsair DOMINATOR PLATINUM RGB DDR5 6000MHz (2 x 16GB)
Graphics Card
NONE, I ALREADY HAVE A GRAPHICS CARD - It's a RX 7900xtx
1st M.2 SSD Drive
500GB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 6900MB/R, 5000MB/W)
1st M.2 SSD Drive
2TB SEAGATE FIRECUDA 530 GEN 4 PCIe NVMe (up to 7300MB/R, 6900MB/W)
Power Supply
CORSAIR 1000W RMx SERIES™ - MODULAR 80 PLUS GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
CORSAIR iCUE H150i ELITE LCD XT RGB CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
NO OPERATING SYSTEM REQUIRED
Operating System Language
United Kingdom - English Language
Windows Recovery Media
NO RECOVERY MEDIA REQUIRED
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
FAST TRACK 5 WORKING DAY DISPATCH
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
Price: £0.00 including VAT and Delivery
Unique URL to re-configure: https://www.pcspecialist.co.uk/saved-configurations/amd-am5-pc/XCCkgE2dTE/
Long time no see, hope you are all well! I can't believe it's been about 2 years since I was last here when ordering my PC, good to see the same faces still around.
I've come to seek wisdom from the hivemind, recently I'm having a really weird issue and just wanted to put it here encase someone could give me any idea what might be wrong because I'm stumped!
So, story time:
The PC was working perfectly fine, one night I was doing a shut down - Windows was doing it usual "hey, there's updates, let me install them for you!" - The usual, so I pressed update and shutdown then went to bed. (I'm not sure this is relevant, but just something I noticed)
The next morning, I go to turn it on and nothing... Power button seems unresponsive, no lights turn on, no fans start. However all my accessories (keyboard, headset, microphone) are getting power which are all plugged into the motherboard. I do the usual turn off power, drain power from system, power back, still nothing. I also try different power cable and socket but no luck either. I unplug PC and put my old PC on my desk and it starts perfectly fine, so I'm guessing it's a PC fault here not my setup.
I contacted PCS, we try to reset CMOS but still doesn't get power or boot. We arrange for an RMA, it goes back and a few days after they have it they report that there's no issues! It turned on fine and they are doing 100 x reboots and testing (they also cleaned the inside of my PC, updated drivers and BIO - fantastic!) - they also fixed my LCD screen on my AIO which never worked from day 1 but I never managed to fix (they just replaced the screen).
So, after about a week in RMA it gets returned to me (nice and fast process at the moment). I get it back, put it on my desk and low and behold it starts! Perfect! I still don't know what the issue was but it's working so I don't care. I shut down that day, next day I press the power... it works too! Okay no worries, then the next day I do the same and boom same issue as previously - no lights, no fans. PC isn't trying to boot, it's giving power to accessories again and the AIO LCD just has it's default error sign (I assume this is normal when the PC isn't even on). I contacted the RMA tech who worked on it and he said it was strange and to return it again
Well.. I'm confused and have no idea what is happening, do you guys have any ideas please?
TLDR; things I've already tried:
- Reseat RAM
- Reset CMOS
- New power cable
- Alternative wall power socket
- Unplugged all accessories
- Checked all cables are secure (No reason they shouldn't be as all I did was shutdown one night and then try to turn on the next day!)
- Prayed and cried (not really, but willing to do so if it might help)
Thanks guys, my spec is below:
Case
FRACTAL MESHIFY 2 LIGHT TEMPERED GLASS
Processor (CPU)
AMD Ryzen 9 7950X3D 16 Core CPU (4.2GHz-5.7GHz/144MB w/3D V-Cache/AM5)
Motherboard
ASUS® ROG STRIX X670E-E GAMING WIFI (WIFI 6E, DDR5, PCIe 5.0) - ARGB Ready!
Memory (RAM)
32GB Corsair DOMINATOR PLATINUM RGB DDR5 6000MHz (2 x 16GB)
Graphics Card
NONE, I ALREADY HAVE A GRAPHICS CARD - It's a RX 7900xtx
1st M.2 SSD Drive
500GB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 6900MB/R, 5000MB/W)
1st M.2 SSD Drive
2TB SEAGATE FIRECUDA 530 GEN 4 PCIe NVMe (up to 7300MB/R, 6900MB/W)
Power Supply
CORSAIR 1000W RMx SERIES™ - MODULAR 80 PLUS GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
CORSAIR iCUE H150i ELITE LCD XT RGB CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
NO OPERATING SYSTEM REQUIRED
Operating System Language
United Kingdom - English Language
Windows Recovery Media
NO RECOVERY MEDIA REQUIRED
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
FAST TRACK 5 WORKING DAY DISPATCH
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
Price: £0.00 including VAT and Delivery
Unique URL to re-configure: https://www.pcspecialist.co.uk/saved-configurations/amd-am5-pc/XCCkgE2dTE/