power cuts on my new 4k rig

[casper007]

Hi Everyone

I bought a pc from this place last week and for some strange reason at max settings playing cod aw with my 4k monitor.

With 5.1 audio the power cut out what is the problem,



Case
CORSAIR OBSIDIAN SERIES™ 750D FULL TOWER CASE
Processor (CPU)
Intel® Core™i7 Six Core Processor i7-5820K (3.3GHz) 15MB Cache
Motherboard
ASUS® X99 DELUXE: ATX, HSW-E CPU, USB 3.0, SATA 6 GB/s
Memory (RAM)
32GB KINGSTON HYPER-X PREDATOR QUAD-DDR4 3000MHz X.M.P (4 x 8GB)
Graphics Card
12GB NVIDIA GEFORCE GTX TITAN X - DVI, HDMI, 3 X DP - (PRE-ORDER ONLY)
1st Hard Disk
500GB Samsung 850 EVO SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
2nd Hard Disk
2TB 3.5" SEAGATE SSHD, SATA 6Gb/s 7200 RPM (64MB + 8GB SSD CACHE)
1st DVD/BLU-RAY Drive
24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Power Supply
CORSAIR 850W RM SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Processor Cooling
Corsair H60 Hydro Series High Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
ASUS Xonar D2X - Masterpiece Audio Card for Home Theater
Wireless/Wired Networking
10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
USB Options
MIN. 2 x USB 3.0 & 6 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Operating System
Genuine Windows 8.1 Professional 64 Bit - inc DVD & Licence
Windows 10 Upgrade
FREE Upgrade to Windows 10 with all Windows 7 & Windows 8.1 Purchases*
DVD Recovery Media
Windows 8.1 (64-bit) Professional DVD with paper sleeve
Office Software
NO OFFICE SOFTWARE
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Monitor
ASUS 28" Professional 4K PB287Q

 

[steaky360]

Hi, Welcome to the forums!

Did the power cut out to the entire rig (ie it just switched off??) or did the audio cut out?

Does the problem repeat itself (ie have you tried playing COD @4K max settings & 5.1 audio)??

 

[casper007]

Thanks for replying.

The rig shut off completely and rebooted i was like what the.

I have not retried it in fear it will damage the rig.

 

[steaky360]

Its entirely possible it could have been an isolated incident - have you used the rig since? If it has not happened again then its worth trying to play the game again to see if the problem re-occurs.

Alternatively, you should try some benchmarks etc (GPU, RAM and CPU - google can find suitable ones with ease ) really just to stress the pc a bit and see if it reoccurs.

 

[casper007]

Its entirely possible it could have been an isolated incident - have you used the rig since? If it has not happened again then its worth trying to play the game again to see if the problem re-occurs.

Alternatively, you should try some benchmarks etc (GPU, RAM and CPU - google can find suitable ones with ease ) really just to stress the pc a bit and see if it reoccurs.

I have turned it on like usual for emails and so forth.

Not had the time to run it again.

I will report back later. Also what benchmark do you recommend on google.

Many thanks

Matthew

 

[casper007]

I tried again this morning seemed to be fine

Turned down the megahurtz to 60 and 75 on cod.

Bought a surge protector.

Also ran 3d mark demo edition on it as well cant run 4k demo as its not free.

Thanks for your concern.