Touchpad Settings Not Saving After Restart - Defiance 17

petegirls

Member
Hi all,

I just purchased myself a gorgeous Defiance 17. It's perfect in every way except for the fact that whenever I change the settings of my touchpad (such as pointer speed as the default is painfully slow), the settings are reset to default every time I restart the laptop.

It appears to be a known issue with Windows 10 compatibility with Synaptics touchpads but the standard online solution of:

Run regedit.exe
Find HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install
Open key called DeleteUserSettingsOnUpgrade
Change the value to 0


Doesn't work for me as I don't have a key called DeleteUserSettingsOnUpgrade.

Any clues? Anyone else suffer from this?

Thanks


This is my spec in case that affects things:

Chassis & Display Defiance Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
Processor (CPU) Intel® Core™ i7 Quad Core Processor 6700HQ (2.6GHz, 3.5GHz Turbo)
Memory (RAM) 16GB Corsair VENGEANCE 2400MHz SODIMM DDR4 (1 x 16GB)
Graphics Card NVIDIA® GeForce® GTX 1070 - 8.0GB GDDR5 Video RAM - DirectX® 12.1, G-SYNC
1st Hard Disk 1TB WD BLACK 2.5" WD10JPLX, SATA 6 Gb/s, 32MB CACHE (7200 rpm)
M.2 SSD Drive 500GB SAMSUNG 960 EVO M.2, PCIe NVMe (up to 3200MB/R, 1900MB/W)
Memory Card Reader Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC)
AC Adaptor 1 x 230W AC Adaptor
Power Cable 1 x 1 Metre UK Power Cable (Kettle Lead)
Thermal Paste ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card Intel 2 Channel High Def. Audio + MIC/Headphone + SoundBlaster X-Fi MB3
Bluetooth & Wireless GIGABIT LAN & WIRELESS INTEL® AC-8265 M.2 (867Mbps, 802.11AC) +BT 4.0
USB Options 3 x USB 3.1 Type A, 2 x USB 3.1 Type C AS STANDARD
Battery Defiance Series 4 Cell Lithium Ion Battery (60WH)
Keyboard Language DEFIANCE SERIES RGB BACKLIT UK KEYBOARD
Operating System Genuine Windows 10 Home 64 Bit - inc DVD & Licence
Operating System Language United Kingdom - English Language
DVD Recovery Media Windows 10 (64-bit) Home DVD with paper sleeve
Office Software NO OFFICE SOFTWARE
Anti-Virus NO ANTI-VIRUS SOFTWARE
Browser Google Chrome™
Notebook Mouse INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam INTEGRATED 2.0 MEGAPIXEL WEBCAM
Warranty 3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
 

ubuysa

The BSOD Doctor
If you're certain that the registry hack is a good solution/workaround then try adding that key...
 
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