Unable to turn off RGB motherboard lights

[jam1e1]

hi

ive tried virtually everything i can think of - regardless i am not able to turn the RGB lights off on motherboard.

What ive tried:
- disabling in BIOS
- reinstall armoury crate and edit settings / turn to dark
- reinstall windows 10 / armoury
- reinstall windows 11 / armoury
- update to latest BIOS and try again

they are perm set to colour cycle and its driving me up the wall - any suggestions really appreciated. Ive looked at the thread in sticky also and that hasnt helped

regs Jamie

CORSAIR OBSIDIAN SERIES™ 750D FULL TOWER CASE Change to: NZXT H500 MID-TOWER GAMING CASE (BLACK)
Processor (CPU)	Intel® Core™ i7 Eight Core Processor i7-9700K (3.6GHz) 12MB Cache
Motherboard	ASUS® ROG STRIX Z390-F GAMING: ATX, LGA1151, USB 3.1, SATA 6GBs - RGB Ready
Memory (RAM)	16GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 8GB)
Graphics Card	8GB NVIDIA GEFORCE RTX 2080 SUPER - HDMI, 3x DP GeForce - RTX VR Ready!
1st Storage Drive	4TB SEAGATE IRONWOLF PRO 3.5", 7200 RPM 128MB CACHE Change to: 6TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 5400RPM, 256MB CACHE
1st M.2 SSD Drive	1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
DVD/BLU-RAY Drive	24x DUAL LAYER DVD WRITER ±R/±RW/RAM Change to: NOT REQUIRED
External DVD/BLU-RAY Drive	NONE Change to: 8x Slim USB 2.0 External DVD-RW
Memory Card Reader	USB 3.0 EXTERNAL SD/MICRO SD CARD READER
Power Supply	CORSAIR 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable	1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling	Corsair H100x Hydro Series High Performance CPU Cooler
Thermal Paste	STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Extra Case Fans	1x 120mm Black Case Fan (configured to extract from rear/roof) Change to: NONE
Sound Card	ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card	10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
USB/Thunderbolt Options	MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS

 

[BlessedSquirrel]

Do you want them off all the time or just when the PC is off?

Have you adjusted these BIOS settings?

Look for a setting that says ROG Effects under the Advanced menu option. Click on Onboard LED, then select Disable, and the RGB on your motherboard will shut off with your computer.

 

[jam1e1]

im good with off all the time ideally! thanks yes tried the BIOS as above and changing setting - does nothing

 

[BlessedSquirrel]

im good with off all the time ideally! thanks yes tried the BIOS as above and changing setting - does nothing

It should disable the RGB when the PC is off, that's all it does.

To turn them off when it's on, you'd need to use Armory Crate.

Can you take a screenshot of your armory crate aura sync settings?

 

[jam1e1]

Armoury crate does nothing to them!

 

[BlessedSquirrel]

View attachment 30598

Armoury crate does nothing to them!

View attachment 30599

View attachment 30600

If you go back to the advanced page in the BIOS, what options do you have?

 

[jam1e1]

this is the only setting i can find to amend aura LEDS

 

[BlessedSquirrel]

View attachment 30601
this is the only setting i can find to amend aura LEDS

Sorry, you're in the onboard devices configuration within the advanced tab? Can you go back a page to the advance menu?

 

[jam1e1]

 

[BlessedSquirrel]

What happens if you press F4 when in the BIOS?

 

[jam1e1]

same box pops up with same options:

ie just below the f4 text

 

[BlessedSquirrel]

same box pops up with same options:
View attachment 30603
ie just below the f4 text

That's really weird.

All I can think is that it's on a really old BIOS that's buggy.

If you're still inside warranty, give PCS a call and ask them if you can update your BIOS to the latest version.

If you're outside of warranty, you can just update the BIOS to the latest version from here:

ROG STRIX Z390-F GAMING - Support

www.asus.com

 

[jam1e1]

updated to latest 1903, still same issue. also did this on 1802. Feels like im stuck

thanks anyway!

 

[Alltruism]

Have you tried picking Stealth Mode instead of Aura Off?

 

[jam1e1]

hi thanks all - now resolved. Support from pcspecialist helped address the issue - iCUE software for corsair controls the lighting - not Aura/armoury crate it appears, even though both software shows RGB devices connected. iCue managed to set a dark profile so all good now.

I didnt even know there was iCue software and this was needed, i think it was originally installed in factory build, however in a complete rebuild as all the base software got deleted, somehow lost the installer.
regs J

 

[criskobeats]

Hey, any cue how to leave it dark after turning the app off?

 

[BlessedSquirrel]

Hey, any cue how to leave it dark after turning the app off?

You can't turn the app off, it needs to be running continuously.

 

[B4zookaw]

If you're talking about the Aura on the MB, I'm pretty sure you can set that in the BIOS?

 

[Aza]

If you're talking about the Aura on the MB, I'm pretty sure you can set that in the BIOS?

If its the same as what I had with my strix motherboard, then its a case of enabling S3 and S4 power modes in BIOS, I think it called it stealth mode... but it was a different menu option to whats in the pics above. Id have to go back in and check what it was called/which menu options in BIOS but using my PC atm.