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Me again! Discovered a new issue with the headphone jack output on the laptop, which makes a very audible click occasionally... Might be related? I've installed the clevo audio drivers and SBX on the fresh Windows but no luck.

Hey! I've just reinstalled a fresh copy of Windows! I've done my windows update and downloaded control centre 3.0 from Windows Store. The issue is sadly still present... Any ideas for troubleshooting?

'Configure' is a very vague term in that scenario. Fine, I'll give it a go later and report back if it fixed it. I'm still thinking it has more to do with a power issue in the chassis though.

Cool! Can you confirm if I need to install all PCS drivers after the clean install? I should say the keyboard flicker happens before the laptop boots into windows as well... Are you still edging towards a faulty W10 install?

Damn! Interesting. I also thought this originally but Windows official wording lets you think otherwise, it pretty much says verbatim that you can simply activate the test version and it will self configure as a regular Windows install. Ok so; can I just install any official Windows 10 image on...

Ah! I had ordered without Windows but in the end activated the test version it came with. Then, I installed all drivers packaged on my account online. Didn't have any issues with anything else. Do you think I need to install a fresh Windows?

Thanks for the quick answer! I've written in the OP that it runs default W10 install from PCS

Hey, I bought a new laptop about two months ago, as follow: Chassis & Display Defiance Series: 15.6" Matte Full HD 240Hz 72% NTSC LED Widescreen (1920x1080) Processor (CPU) Intel® Core™ i7 Eight Core Processor 11800H (2.3GHz, 4.6GHz Turbo) Memory (RAM) 16GB Corsair 3200MHz SODIMM DDR4 (2 x...

Thanks for this! I will try to clean them properly when I return from holidays. In the meantime is it safe to work on it for the next two weeks?

Hey there, Have had the Cosmos IX for a year or so. I use it mostly for work which involves video editing and audio production, and for my day to day internet needs etc. Occasional gaming. Anyway in the past three months the fans have started kicking in a lot more often than usual which is...

I'm pretty positive I didn't. I never had screen issues with any of the machines and monitors I had in the past, some of which are still totally fine after 10+ years! I really underestimated the risk on a gaming laptop I guess; that's how you learn though!

Yeap, I agree they look like hot pixels, I've looked up some fixes but I don't have much hope! Except if someone has a good idea?

Hi there, I have just noticed two little white dots have appeared on the screen and I'm not sure what they are or if it is fixable. Here are some pictures https://inthemood.gaia.bysh.me/nextcloud/index.php/s/cXGXdQHCzpnLDwY You will see on these that the dots are mostly seen on black...

Hi all, I have a Cosmos IX that I use mostly for audio and video work (and occasionnally for gaming), and I'm overall very happy with it. I have the laptop for about 8 months, and the battery life went from about 4/5hours in low power profiles to 1/1.30. That's me just browsing the internet...

Hey! So I opened the chassis and examined around the board and the mic input to find out where is the built-in mic connection without success. Couldn't really see anything loose in there. I just recorded the built-in mic as I press the lower end of the casing (near the touchpad on the side)...

So when I plug my headset, I can't use the headset mic, it doesn't work (whether it's plugged in the headphone jack or the mic jack). That being said, this headset is very old and I'm not sure the mic works anymore. I don't have another wired headset to try that with. But that doesn't really...

Yes I am still talking about the built-in mic. That should work whether or not I am using a headset. It might be a short in the jack which makes the computer believe there is a headset plugged-in when there isn't. Upon pressure it goes back to the built-in mic.

Will open the chassis later today and report! Thank you for the swift update :)

Well, it seems actually the solution was very much short lived... It doesn't work anymore! What I did notice is that sometimes if I apply pressure where the headphone and mic jacks are on the chassis, the mic gets back on, so it seems it has to do with contact in one of the jacks. I tried to...

It is working again now. The only thing I did was connect my bluetooth speaker and disconnect it. No idea why this worked... And yes, the input device was properly configured even before solving the issue.