Can't locate my HDD in new PC

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Chaz_66

Active member
Hi guys,

I've running benchmarks and doing the usual prodding with my new desktop, and I've noticed I can't seem to find the 2TB Seagate HDD on my computer.

I've had a look at disk management and I can't see it there (picture attached). Drive C and E are both SSD's.
I'm probably going blind but if anyone can help me that would be great.

Many thanks.

Screenshot (3).jpg
 
Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
I'd whip the side of the case off and check all connections, if no joy there see if you can see it in the BIOS
 
Rakk

Rakk

The Awesome
Moderator
Chaz_66 said:
I don't have the right screwdriver right now to open case, but when I booted up BIOS my HDD wasn't there
Click to expand...
Most cases have thumbscrews for opening them up (so you don't need a screwdriver), but yeah if neither the BIOS nor Windows can see it you will need to check the connections to it as suggested by @Martinr36
 
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Chaz_66

Active member
Rakk said:
Most cases have thumbscrews for opening them up (so you don't need a screwdriver), but yeah if neither the BIOS nor Windows can see it you will need to check the connections to it as suggested by @Martinr36
Click to expand...
Yeah, I've attached a pic, but I've tried opening the door to see the drives and the door seems stuck like there are some cables attached to the back of the door, it's stiff as all hell and I don't want to break anything. I think there are cable ties preventing me from opening the door


View attachment 27576
 
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Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
Chaz_66 said:
Yeah, I've attached a pic, but I've tried opening the door to see the drives and the door seems stuck like there are some cables attached to the back of the door, it's stiff as all hell and I don't want to break anything. I think there are cable ties preventing me from opening the door


View attachment 27576
Click to expand...
no take the side panel off, that looks like the front you are trying to take off, can you take a photo of the case stood up
 
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ColEyt

Gold Level Poster

5000D AIRFLOW Tempered Glass Mid-Tower ATX PC Case — White

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If you scroll down that page halfway , you will see the 3.5 hard drive cage is behind the other side panel,
 
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Chaz_66

Active member
SpyderTracks said:
This case is an anomaly when it comes to drives, @Chaz_66 was on the right lines when they were looking at the other side of the case. They’re all mounted from the rear of the motherboard and inaccessible from this side.
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Ah ok. I watched a video that stated the drives are on the opposite side. My worry still remains though as I've tried opening that side of the case but it feels like it's stuck to the wires and cable ties behind the door and I don't want to pull on it in case it breaks something.

side cables.jpg
 
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ubuysa

ubuysa

The BSOD Doctor
Chaz_66 said:
UPDATE

Sata cable is loose and the door to access it is stuck so I can't plug it back in. Sorted it with PC Specialist, but thank you everyone for the help!
Click to expand...
How did you sort it with PCS? It would be useful for us to know for the future. :)
 
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