Corsair LL120 fans spinning but no RGB.

[Gorillo]

Hello,

I've just received my new build but am having issues with the LL120 fans. When I booted the PC for the first time, they were all lighting up. Once I opened up iCue for the first time, they all turned off and have not been able to turn the lights back on. Below is a screenshot, I've selected the correct fan type and number of fans but still no luck. Any help is appreciated.

 

[SpyderTracks]

Hello,

I've just received my new build but am having issues with the LL120 fans. When I booted the PC for the first time, they were all lighting up. Once I opened up iCue for the first time, they all turned off and have not been able to turn the lights back on. Below is a screenshot, I've selected the correct fan type and number of fans but still no luck. Any help is appreciated.

View attachment 30965

Hiya, is this a pcspecialist system? Could you post your full specs from the order page?

 

[Gorillo]

Yes PC specialist. See below my specs:

Case	CORSAIR 4000D AIRFLOW TEMPERED GLASS GAMING CASE
Processor (CPU)	AMD Ryzen 5 5600X Six Core CPU (3.7GHz-4.6GHz/35MB CACHE/AM4)
Motherboard	ASUS® TUF GAMING B550-PLUS WiFi (DDR4, USB 3.2, 6Gb/s) - ARGB Ready!
Memory (RAM)	32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 16GB)
Graphics Card	8GB NVIDIA GEFORCE RTX 3060 Ti - HDMI, DP, LHR
1st Storage Drive	NOT REQUIRED
1st M.2 SSD Drive	512GB INTEL® 670p M.2 NVMe PCIe SSD (up to 3000MB/sR | 1600MB/sW)
2nd M.2 SSD Drive	1TB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
DVD/BLU-RAY Drive	NOT REQUIRED
Power Supply	CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable	1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling	Corsair H100i ELITE CAPELLIX RGB Hydro Series High Performance CPU Cooler
Thermal Paste	STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Extra Case Fans	3x Corsair LL120 RGB LED Fan + Controller Kit Change to: 4x Corsair LL120 RGB LED Fan + Controller Kit
Sound Card	ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card	10/100/1000 GIGABIT LAN PORT
Wireless Network Card	NOT REQUIRED
USB/Thunderbolt Options	MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System	Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
Operating System Language	United Kingdom - English Language
Windows Recovery Media	Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software	FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus	NO ANTI-VIRUS SOFTWARE
Browser	Google Chrome™
Warranty	3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery	STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time	Standard Build - Approximately 14 to 17 working days
Promotional Item	Get Guardians of the Galaxy with select GeForce RTX™ 30 Series GPUs Promotional Code
Welcome Book	PCSpecialist Welcome Book - United Kingdom & Republic of Ireland

 

[Martinr36]

go into Icue and in the settings turn the plugins off, also check that armoury crate hasn't hijacked them