Fan go bzzzzz

[PhilHibbs]

I have a Defiance IX RTX 3060, and quite regularly when I turn it on from cold the fan that's under the Esc key immediately starts buzzing. Sometimes it's fine until it gets to the desktop and then it starts, sometimes it's when I start up a game or other activity and the machine starts to warm up.

Usually, a hibernate-and-wake fixes it right away. Sometimes it takes a couple of hibernates.

I've tried dismantling it and cleaning it as best as I can, but I'm not sure I can remove the fan without also removing the heat pipe, and that's a little more invasive than I want to get.

The machine was serviced and re-pasted by PCS earlier this year, it was happening before that was done but I think it's happening a little more often since then.

Very occasionally the buzzing will be preceded by a tic-tic-tic-tic sound when it's in the brief BIOS stage of the start up, then a full buzz at the windows unlock screen.

Any suggestions?

 

[BlessedSquirrel]

Is this a PCSpecialist machine? Can you copy and paste the full specs from the order page?

Have you repasted it since you've had it?

 

[PhilHibbs]

Is this a PCSpecialist machine? Can you copy and paste the full specs from the order page?

Have you repasted it since you've had it?

It's linked in the post, the important bits anyway.
I haven't repasted it myself, but it was done by PCS right at the end of the three year warranty period a few months ago.

Chassis & Display
Defiance Series: 17.3" Matte, Full HD, 144Hz, Pantone Validated 72% NTSC, LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i7 Eight Core Processor 11800H (2.3GHz, 4.6GHz Turbo)
Memory (RAM)
16GB Corsair 3200MHz SODIMM DDR4 (2 x 8GB)
Graphics Card
NVIDIA® GeForce® RTX 3060 - 6.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
1TB CORSAIR MP400 NVMe PCIe M.2 SSD (up to 3480 MB/R, 1880 MB/W)

Change to: 1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
2nd M.2 SSD Drive
2TB CORSAIR MP400 NVMe PCIe M.2 SSD (up to 3480 MB/R, 3000 MB/W)
External DVD/BLU-RAY Drive
6x Slim USB 2.0 External Blu-Ray Writer
AC Adaptor
1 x 180W AC Adaptor
Power Cable
1 x 1 Metre Cloverleaf UK Power Cable
Battery
Defiance Series Integrated 3 Cell Lithium Ion Battery (73WH)
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Bluetooth & Wireless
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6E AX210 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x THUNDERBOLT 4 PORT + 3 x USB 3.2 PORTS
Keyboard Language
17" DEFIANCE SERIES UK KEYBOARD
Operating System
Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]

Change to: Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Notebook Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 7 to 9 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland

 

[BlessedSquirrel]

It's linked in the post, the important bits anyway.
I haven't repasted it myself, but it was done by PCS right at the end of the three year warranty period a few months ago.

We still need the full specs please from your account?

When was it with PCS?

 

[PhilHibbs]

Then I don't know what you mean. The only other information is this, it says "Detailed specification" but it's kinda light on actual details. I know there used to be a way to get to the actual chassis type (Clevo, etc.) but I can't figure out how to do that.

Dimensions & Weight
Dimensions (w x d x h)
395.9mm x 264.95mm x 19.9mm
Weight
2.3 Kg (inc. battery)
Colour
Grey/Black
Chipset
Processor Support
11th Generation Intel Processor Support
Memory
Memory Type
Supports DDR4 3200MHz
Number of Modules
2
Maximum Supported Memory
64GB
Hard Drive Capacity
M.2 Port
2 x M.2 2280 SSD Ports, 1 x WLAN M.2 2230
Display & Graphics
Graphics
Choice of graphics cards - refer to configurator.
Screen Size
17.3 inch Widescreen
Native/Maximum Resolution
1920 x 1080
Refresh Rate
144 Hz
NTSC
72%
Audio
Chipset
High Definition Audio + SOUND BLASTER™ Atlas
Channels
2 channel HD Audio
Connections
2 x 2-in-1 Audio jack
Speakers
2 x 2W Stereo Speakers
Integrated Microphone
Yes, Array Microphone
Communications
LAN
Gigabit LAN
Wireless Support
Wireless LAN 802.11ax/ac/b/g/n (M.2 Interface)
Bluetooth Support
Bluetooth V5.0 module support
Webcam
1.0 MP Webcam
Keyboard & Mouse
Keys
Multi colour backlit keyboard
Language Support
Multi-Language support
Pointing Device | Touchpad Mouse
Built in Secure pad with Microsoft PTP multi-gesture and scrolling function
Backlit Keyboard
Yes
Memory Card Reader
Memory Card Reader
N/A
Ports
LAN
1 x RJ-45 jack
USB
1 x Thunderbolt™ 4 Port, 3 x USB 3.2 Gen 1 Ports
Display
1 x HDMI, 1 x Mini DP, 1 x Thunderbolt™ 4
Microphone-IN
1 x 2-in-1 Audio jack (Headphone / Microphone)
Headphone-OUT
1 x 2-in-1 Audio jack (Microphone / S/PDIF optical)
DC-in
1
Battery & Power Lead
Battery Capacity
Lithium-Ion, 73WH
Typical Battery Life
Up to 5 Hours (in UMA mode)
Battery Type
Integrated
Power Lead & AC Adapter
1 x Power Lead included with AC Adapter
Security
Fingerprint Scanner
Yes
Kensington Lock
Yes
Temperature
Thermal Performance
Due to the high performance components built into this ultra slim laptop, the exterior chassis temperature can reach approximately 45°C when running under full load. This laptop model has been fully tested and meets all thermal requirements, so performance & stability are not affected in any way. If you have any further questions about this laptop, please contact our sales team.

PCS serviced and re-pasted it on 5 Feb 2025.

 

[PhilHibbs]

I see that the "Post to forum" link for current laptops does have a "Chassis" entry. My order link does not give the chassis make or model.

 

[Ekans2011]

I see that the "Post to forum" link for current laptops does have a "Chassis" entry. My order link does not give the chassis make or model.

How to Post Your Specification to the Forum - Check this Spec

When creating a forum post looking to discuss a PC spec there's a really simple way to post the spec in question here. IF YOU HAVEN'T ORDERED ONE YET AND ARE LOOKING FOR ADVICE ON A BUILD follow this step. IF YOU HAVE ALREADY ORDERED AND ARE ASKED FOR SPECS follow the next post. Click the...

www.pcspecialist.co.uk

 

[PhilHibbs]

That just takes me to exactly the same text as I posted in my first reply.

Chassis & Display
Defiance Series: 17.3" Matte, Full HD, 144Hz, Pantone Validated 72% NTSC, LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i7 Eight Core Processor 11800H (2.3GHz, 4.6GHz Turbo)
Memory (RAM)
16GB Corsair 3200MHz SODIMM DDR4 (2 x 8GB)
Graphics Card
NVIDIA® GeForce® RTX 3060 - 6.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
1TB CORSAIR MP400 NVMe PCIe M.2 SSD (up to 3480 MB/R, 1880 MB/W)
1st M.2 SSD Drive
2TB CORSAIR MP400 NVMe PCIe M.2 SSD (up to 3480 MB/R, 3000 MB/W)
External DVD/BLU-RAY Drive
6x Slim USB 2.0 External Blu-Ray Writer
AC Adaptor
1 x 180W AC Adaptor
Power Cable
1 x 1.5 Metre Cloverleaf UK Power Cable
Battery
Defiance Series Integrated 3 Cell Lithium Ion Battery (73WH)
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND APPLICATION
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6E AX210 (2.4 Gbps) + BT 5.3
USB/Thunderbolt Options
1 x THUNDERBOLT 4 PORT + 3 x USB 3.2 PORTS
Keyboard Language
17" DEFIANCE SERIES UK KEYBOARD
Operating System
Windows 11 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Standard Warranty (6 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 4 to 6 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland

...except without the corrections for the SSD type and Windows version.

So what is being asked appears to be impossible.

 

[PhilHibbs]

 

[Martinr36]

That sounds like something catching on one of the fans, have you had it open and cleaned it out recently

 

[PhilHibbs]

Yes, but I'm reluctant to detach the fan (which I did regularly on my previous PCS Clevo) as that looks like it will also detach the heat pipe.

 

[BlessedSquirrel]

Yes, but I'm reluctant to detach the fan (which I did regularly on my previous PCS Clevo) as that looks like it will also detach the heat pipe.

Only option is to RMA it then. It may be something obvious catching a blade, may not need to disassemble it at all