Aaron_haywood
New member
I ordered it on Monday
How long does it take for you custom pc to come
- Thread starter Aaron_haywood
- Start date
Little_Miss_Naughty
Bronze Level Poster
It will depend on what you’ve ordered. If you have an RTX 3080 or one of the new AMD graphic cards expect a considerable wait, around 2 months at the moment.
ubuysa
The BSOD Doctor
Take some time to look around the fora and see what other people are posting about build times, especially if your build contains a 30xx graphics card.
Post your spec (from the configurator) here and what it's for so we can confirm that it's the best bang for your buck. Also let us know your budget and include the unique URL to reconfigure it.
https://www.pcspecialist.co.uk/foru...ification-to-the-forum-check-this-spec.73718/
Post your spec (from the configurator) here and what it's for so we can confirm that it's the best bang for your buck. Also let us know your budget and include the unique URL to reconfigure it.
https://www.pcspecialist.co.uk/foru...ification-to-the-forum-check-this-spec.73718/
The website is still guaranteeing delivery before xmas (with no Asterix) .
However, as much as I can gather (as I need delivery before xmas) from talking to them, if your order gets into pre-production and everything is in stock when they run around and pick your components then yes, it is guaranteed as long as you ordered by this Friday. If there is an item out of stock at this point (and not coming back into stock in the next few days) then they contact you telling you to change to a component that is in stock at that point to continue to guarantee xmas delivery.
If you have been in 'processing' for a few days keep an eye on the configurator to see if what you originally ordered is still in stock, if there are components now out of stock then think what alternative would be ok (but don't actually change your order necessarily) in anticipation of being told yours is out of stock. You can actually update the order yourself at this point BUT, when it comes round to your order being in pre-production they might actually have that component again - or - they may have put enough by based on orders they have received - this bit is NOT guaranteed as allocating your components when you order (rather than going into pre production) is susceptible to too many variables - crucially that stock levels are usually based on what they expect to be delivered - which at the moment is a bit of a lottery for them.
The above is excluding anything to do with 3070/80/90 GPU's.
If any of the above is not what the experts understand on here as being a summary of the process then please shout - as I will be straight back on the phone to them! lol My order is for a friends son so I am a bit twitchy about all this.
However, as much as I can gather (as I need delivery before xmas) from talking to them, if your order gets into pre-production and everything is in stock when they run around and pick your components then yes, it is guaranteed as long as you ordered by this Friday. If there is an item out of stock at this point (and not coming back into stock in the next few days) then they contact you telling you to change to a component that is in stock at that point to continue to guarantee xmas delivery.
If you have been in 'processing' for a few days keep an eye on the configurator to see if what you originally ordered is still in stock, if there are components now out of stock then think what alternative would be ok (but don't actually change your order necessarily) in anticipation of being told yours is out of stock. You can actually update the order yourself at this point BUT, when it comes round to your order being in pre-production they might actually have that component again - or - they may have put enough by based on orders they have received - this bit is NOT guaranteed as allocating your components when you order (rather than going into pre production) is susceptible to too many variables - crucially that stock levels are usually based on what they expect to be delivered - which at the moment is a bit of a lottery for them.
The above is excluding anything to do with 3070/80/90 GPU's.
If any of the above is not what the experts understand on here as being a summary of the process then please shout - as I will be straight back on the phone to them! lol My order is for a friends son so I am a bit twitchy about all this.
ubuysa
The BSOD Doctor
As far as Christmas delivery is concerned the bit I've highlighted in red is key - if all your parts are in stock then it will get built before Christmas. Compromising your spec in order to keep a Christmas delivery by changing parts based on stock levels may not be wise, you could end up with an unbalanced system that's not suitable for your needs - depending on what the parts are and what you change to of course.
Also please note that PCS don't say anywhere that they guarantee that the in/out stock levels shown on the configurator are an accurate reflection of their actual stock levels (you don't know how regularly it's updated for example). It would be wise to assume that it's just a guide, it certainly doesn't form part of your contract with PCS. If Christmas delivery is vital to you it would be wise to confirm with PCS that all parts for your build have been allocated to you and not rely on the stock levels shown in the configurator.
TonyCarter
VALUED CONTRIBUTOR
A big asterisk missing there I think (on the PCS banner)!
PCS don't make it clear that they don't guarantee 'everything' for Christmas, but then don't specify any exclusions...so I'd be a bit disappointed if a build with pre-ordered components (but not 'not guaranteed before Christmas) is later informed of issues.
In my opinion, the only thing you'll get in the 'guaranteed by Christmas if you order before Friday 4th December' is one of the next day pre-builts, or a base spec / last gen machine where everything is in stock...you won't get anything before Christmas with:
- RTX3060Ti GPU
- RTX3070 GPU
- RTX3080 GPU
- RTX3090 GPU
- R6800 GPU
- R6600XT GPU
- RM850x PSU
- 5600X CPU
- Some cases
- Some Samsung SSDs
This to me seems pretty clear.
it says quite plainly it’s guidance only.
www.pcspecialist.co.uk
The following thread gives an indication on time between ordering
www.pcspecialist.co.uk
IF I PLACE AN ORDER TODAY, WHEN CAN I EXPECT MY COMPUTER?
If you order a desktop computer today and the payment is confirmed, based on the lead times above we estimate that the average order will be dispatched by Monday 21 December 2020. This is not a guarantee but a guidance date for your reference only, and will only apply if your order is processed today. Orders placed under a finance agreement or by bank transfer will not be processed until we confirm the payment.it says quite plainly it’s guidance only.
PCSPECIALIST - Delivery Options & Lead Times
Find information on our courier, delivery options available and our current lead times.
www.pcspecialist.co.uk
The following thread gives an indication on time between ordering
Pre production working days
How accurate is your experience with the estimated time given by PCS for your builds that have already been delivered recently. Just wondering, thanks! Was pretty much spot on from say 2 week point, prior to that it’s was finger in air. on 6th August my email said 17th build and they stuck to...
RichardDavies99
Bronze Level Poster
I ordered mine on Friday 27/11/2020 & have been told an estimated build date of 28/12/2020, with so out of stock warnings.
This isn't too surprising considering the amount of orders in the run up to Christmas & the current component supply situation.
Case
CiT MTX-007B Mini ITX Case 180W
Processor (CPU)
Intel® Core™ i3 Quad Core Processor i3-9100 (3.60GHz) 6MB Cache
Motherboard
ASUS® PRIME H310i PLUS R2.0: Mini-ITX, LGA1151, USB 3.1, SATA 6GBs
Memory (RAM)
8GB Corsair VENGEANCE DDR4 2400MHz (1 x 8GB)
Graphics Card
Integrated Intel® HD Graphics
1st Storage Drive
1TB SEAGATE 7mm SERIAL ATA III 2.5" HARD DRIVE WITH 128MB CACHE (7,200rpm)
1st M.2 SSD Drive
512GB INTEL® 660p M.2 NVMe PCIe SSD (up to 1500MB/sR | 1000MB/sW)
DVD/BLU-RAY Drive
8x SATA DVD±R/RW/Dual Layer (+ 24x CD-RW)
Power Cable
1 x 1 Metre Cloverleaf UK Power Cable
Processor Cooling
STANDARD CPU COOLER
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
Wireless Network Card
WIRELESS-N (300Mbps) 3dBi HIGH GAIN USB ADAPTER
USB/Thunderbolt Options
2 x USB 3.0 PORTS + 4 x USB 2.0 PORTS AS STANDARD
Operating System
Windows 10 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Firefox™
Keyboard & Mouse
LOGITECH® OPTICAL USB MOUSE
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 13 to 15 working days
Price: £534.00 including VAT and Delivery
This isn't too surprising considering the amount of orders in the run up to Christmas & the current component supply situation.
Case
CiT MTX-007B Mini ITX Case 180W
Processor (CPU)
Intel® Core™ i3 Quad Core Processor i3-9100 (3.60GHz) 6MB Cache
Motherboard
ASUS® PRIME H310i PLUS R2.0: Mini-ITX, LGA1151, USB 3.1, SATA 6GBs
Memory (RAM)
8GB Corsair VENGEANCE DDR4 2400MHz (1 x 8GB)
Graphics Card
Integrated Intel® HD Graphics
1st Storage Drive
1TB SEAGATE 7mm SERIAL ATA III 2.5" HARD DRIVE WITH 128MB CACHE (7,200rpm)
1st M.2 SSD Drive
512GB INTEL® 660p M.2 NVMe PCIe SSD (up to 1500MB/sR | 1000MB/sW)
DVD/BLU-RAY Drive
8x SATA DVD±R/RW/Dual Layer (+ 24x CD-RW)
Power Cable
1 x 1 Metre Cloverleaf UK Power Cable
Processor Cooling
STANDARD CPU COOLER
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
Wireless Network Card
WIRELESS-N (300Mbps) 3dBi HIGH GAIN USB ADAPTER
USB/Thunderbolt Options
2 x USB 3.0 PORTS + 4 x USB 2.0 PORTS AS STANDARD
Operating System
Windows 10 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Firefox™
Keyboard & Mouse
LOGITECH® OPTICAL USB MOUSE
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 13 to 15 working days
Price: £534.00 including VAT and Delivery
It will likely take longer this year.We have this 'will I get it for Christmas?' panic every year. Early December is rather late to be ordering a custom build at the best of times, at the moment it's likely to be suicidal.
Santa is down a deer as we are having it for Christmas dinner (bits of it).
this means less ‘deer power’ for his sleigh.
ubuysa
The BSOD Doctor
Which one are you having? Not Rudolph surely?! [emoji33]
What can I say, a large red nose is a bit of a target through sights lol.
Attachments
ubuysa
The BSOD Doctor
Let's hope it's not foggy on Christmas Eve then.......
please note that the website (and also in the configurator) is still guaranteeing Christmas delivery if you order before Friday. (and there is no asterix).
So if you get through the configurator and at the end it does not say "Please note that whilst we aim to dispatch all orders for delivery before Christmas, the following products are on a pre-order basis and therefore a delivery date cannot be guaranteed:" . ..
....Then I think it's pretty clear they are still guaranteeing xmas delivery (unless they contact you to the contrary). There is nothing in the process or ordering that says otherwise....... People on the forum saying otherwise is not very comforting and is not in agreement to the messaging during the order process.
now I am portraying it like this on purpose to flush out any issues/opinions. I would be (and will be) upset if this front page, headline 'guarantee' is not kept to if I am contacted about specific components and and change my order to ones they tell me are in stock. We can of course make allowances as to why it may not be built in time for xmas, there are loads of very good reasons ----- but this is not being said by PC Specialist, only on these forums which are not the official line...
So if you get through the configurator and at the end it does not say "Please note that whilst we aim to dispatch all orders for delivery before Christmas, the following products are on a pre-order basis and therefore a delivery date cannot be guaranteed:" . ..
....Then I think it's pretty clear they are still guaranteeing xmas delivery (unless they contact you to the contrary). There is nothing in the process or ordering that says otherwise....... People on the forum saying otherwise is not very comforting and is not in agreement to the messaging during the order process.
now I am portraying it like this on purpose to flush out any issues/opinions. I would be (and will be) upset if this front page, headline 'guarantee' is not kept to if I am contacted about specific components and and change my order to ones they tell me are in stock. We can of course make allowances as to why it may not be built in time for xmas, there are loads of very good reasons ----- but this is not being said by PC Specialist, only on these forums which are not the official line...
Aaron_haywood
New member
Attachments
that GPU (1660 Super) is now not due until January on the configurator (which may not be accurate). So if your order is in the 'processing' stage then you may get an email asking you to change it unless you are happy to wait. I am in the same situation, waiting for for order to go into pre production. Since ordering 4 days ago my case, motherboard and GPU are now all out of stock on the configurator...!
Aaron_haywood
New member
I ordered it on Monday I ai the had any emails yet
Read the contents of this link.
PCSPECIALIST - Delivery Options & Lead Times
Find information on our courier, delivery options available and our current lead times.
www.pcspecialist.co.uk
[sigh], yes I know, and it says 21st Dec as of today and is not guaranteed.Read the contents of this link.
PCSPECIALIST - Delivery Options & Lead Times
Find information on our courier, delivery options available and our current lead times.
But the point is that the front page of the website has a headline banner, as there is in the configurator says xmas delivery is "guaranteed". No questions, no exemptions.
The page linked does not appear in the order process as is never refereed to. And it says 21st, so it can be read as it might be the 22nd, 23rd or 24th (as it does say the 21st is not a guarantee) BUT that is not overriding the headline banner...