Hi guys,
I have a problem with my secondary SSD disappearing. I'm pretty new on SSDs and NVMes so I would appreciate any help you can offer.
I bought the rig from PCS back in March and haven't made any changes to it since then. I'll include the system specs below but the disk drives are as follows:
It is the 2nd Drive that has disappeared. I was using the PC as usual and attempted to run a game through Steam/Ubisoft Connect and it seemed to run into a problem and would not start. I had to kill both processes as they became non-responsive. Steam started throwing out an error when I tried to start it up again
'Steam package not writable'. All of the data for games and their launchers are stored on the second drive.
After doing some digging I found these in the event monitor:
And then many. many of this Warning all firing at the same time:
And looking further up the list the first of these:
I've tried multiple restarts and checked the BIOS and the second drive doesn't show up anywhere there. I also tried leaving the system off for an hour in case that helped. I can find it in hidden devices in Device Manager but the status says: 'Currently, this hardware device is not connected to the computer. (Code 45)'
So I think the second SSD has died? I haven't had any issues with it until now so I was hoping you could offer me some advice.
Full system specs below:
I have a problem with my secondary SSD disappearing. I'm pretty new on SSDs and NVMes so I would appreciate any help you can offer.
I bought the rig from PCS back in March and haven't made any changes to it since then. I'll include the system specs below but the disk drives are as follows:
| 1st M.2 SSD Drive | 512GB INTEL® 670p M.2 NVMe PCIe SSD (up to 3000MB/sR | 1600MB/sW) |
| 2nd M.2 SSD Drive | 1TB PCS PCIe M.2 SSD (2200 MB/R, 1500 MB/W) |
'Steam package not writable'. All of the data for games and their launchers are stored on the second drive.
After doing some digging I found these in the event monitor:
And then many. many of this Warning all firing at the same time:
And looking further up the list the first of these:
I've tried multiple restarts and checked the BIOS and the second drive doesn't show up anywhere there. I also tried leaving the system off for an hour in case that helped. I can find it in hidden devices in Device Manager but the status says: 'Currently, this hardware device is not connected to the computer. (Code 45)'
So I think the second SSD has died? I haven't had any issues with it until now so I was hoping you could offer me some advice.
Full system specs below:
| Case | CORSAIR 4000D AIRFLOW TEMPERED GLASS GAMING CASE |
| Processor (CPU) | Intel® Core™ i5 10-Core Processor i5-12600K (3.7GHz) 20MB Cache |
| Motherboard | ASUS® TUF GAMING Z690-PLUS WIFI D4 (LGA1700, USB 3.2, PCIe 5.0) - ARGB Ready |
| Memory (RAM) | 16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB) |
| Graphics Card | 8GB NVIDIA GEFORCE RTX 3060 Ti - HDMI, DP, LHR |
| 1st M.2 SSD Drive | 512GB INTEL® 670p M.2 NVMe PCIe SSD (up to 3000MB/sR | 1600MB/sW) |
| 2nd M.2 SSD Drive | 1TB PCS PCIe M.2 SSD (2200 MB/R, 1500 MB/W) |
| DVD/BLU-RAY Drive | NOT REQUIRED |
| Power Supply | CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET |
| Power Cable | 1 x 1.5 Metre UK Power Cable (Kettle Lead) |
| Processor Cooling | Corsair iCUE H100i ELITE CAPELLIX RGB Hydro Series High Performance CPU Cooler |
| Thermal Paste | STANDARD THERMAL PASTE FOR SUFFICIENT COOLING |
| Sound Card | ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD) |
| Network Card | 10/100/1000 GIGABIT LAN PORT |
| Wireless Network Card | NOT REQUIRED |
| USB/Thunderbolt Options | MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS |
| Operating System | Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
|
| Operating System Language | United Kingdom - English Language |
| Windows Recovery Media | Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account |
| Office Software | FREE 30 Day Trial of Microsoft 365® (Operating System Required) |
| Anti-Virus | NO ANTI-VIRUS SOFTWARE |
| Browser | Microsoft® Edge |
| Monitor | ASUS TUF GAMING VG27AQZ 27" |
| Warranty | 3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour) |
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