Don't we all?!
I just had a case of this, missed a Direct Debit on something, went to pay it the next day when I realised my account was dry and they said it was in the terms and conditions that they could charge me a full months payment because I'd missed the payment.
I just had a case of this, missed a Direct Debit on something, went to pay it the next day when I realised my account was dry and they said it was in the terms and conditions that they could charge me a full months payment because I'd missed the payment.
I was like "I haven't missed the payment, I'm just a little late" and they're like "T's and C's dude!".
That's really clever, and I'm ashamed I wasn't aware of that at the time. But to offer a £5 coupon to those that rejected the T's and C's is just a stroke of genius.reminds me of this
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CX Today delivers the latest customer experience industry news and technology insights for enterprise CX professionals. Stay ahead with expert analysis on emerging trends, innovations, and solutions transforming the customer experience landscape."www.mycustomer.com
They probably owned mine then. Or would have if I hadn't sold my soul on ebay when I was in Sixth Form. Mike Ashley, effectively the owner of GAME these days, is probably tracking down the person I sold it to as we speak!reminds me of this
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CX Today - Customer Experience Technology News
CX Today delivers the latest customer experience industry news and technology insights for enterprise CX professionals. Stay ahead with expert analysis on emerging trends, innovations, and solutions transforming the customer experience landscape."www.mycustomer.com
I suppose you think we're all greenI just found out that I'm colour-blind
The diagnosis came completely out of the purple.