Please help a newbie out

[Adz12145]

Hey all,

I am really new to all this pc stuff and ive stumbled onto a slight issue. I bought a pcspecialist desktop from currys and:

1. i turn pc on
2. 5 beeps, pause, 5 beeps, loads up nicely.
3. pc loads up, everything works fine except; my monitor screen has weird little horizontal lines??

I have downloaded the latest drivers but when im home again at the weekend, i will download specifics from gigabyte website.

any advice?

OVERVIEW

Type:Gaming PC - VORTEX SP - S

Operating system:Windows 10

PERFORMANCE

Processor:- Intel® Core™ i7-11700 Processor

- Octa-core

- 2.5 GHz / 4.9 GHz

- 16 MB cache

RAM:- 16 GB DDR4 (3200 MHz)

- 128 GB maximum installable RAM

Graphics card:- NVIDIA GeForce RTX 3070

- 8 GB GDDR6

Storage:- 2 TB HDD (7200 rpm)

- 512 GB SSD

Motherboard:B560 chipset

CONNECTIVITY

WiFi:- WiFi 6

- 2x2

- Up to 300 Mbps

Ethernet:Gigabit Ethernet port

Bluetooth:Bluetooth 5.0

USB:- USB Type-C x 1

- USB 3.0 x 2

Also, 1 HDMI port does not work!

Many thanks in advance for your help!

 

[ubuysa]

Take it straight back to Currys and insist that they fix or replace it. They will try to tell you it's the responsibility of PCS. Its not. They are the seller and they are responsible for repairing or replacing it.

 

[Adz12145]

I was hoping for a fix I could do at home but thank you for your advice