callumfisher96
Member
Have i got a setting enabled somewhere preventing me getting to 300hz?
All my drivers are up to date.
All my drivers are up to date.
Can you post the full specs from your orders page?
When posting for Technical Support...
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I haven't reinstalled windows fresh, its just the one they sent with the laptop and i activated a code when i received it.Since you ordered without the OS license, did you clean install your own copy of Windows?
TongFang Control Center normally has a tab (General settings -> GPU settings) where you can adjust the laptop refresh rate
If you don't order a license, it's a test windows, you can't use that without issues, it's not been setup properly, it's purely for running some basic hardware tests.I haven't reinstalled windows fresh, its just the one they sent with the laptop and i activated a code when i received it.
So essentially its as they sent it out.
Can i just do a local install or do i need to redownload it completely?If you don't order a license, it's a test windows, you can't use that without issues, it's not been setup properly, it's purely for running some basic hardware tests.
You'd need to clean install your own copy.
From there we can start troubleshooting if the problem remains.
You need to create a bootable USB with Microsoft Media Creation Tool and then carry out a simple clean install.Can i just do a local install or do i need to redownload it completely?
Hi,You need to create a bootable USB with Microsoft Media Creation Tool and then carry out a simple clean install.
You can follow @Martinr36 guide for it.
W11 clean install instructions
Download a new copy of Windows using the (Second option on linked page) to an 8GB (min) USB. Media Creation Tool
Boot that USB and choose a Custom Install.
Delete all UEFI partitions on the system drive (EFI System, Recovery, MSR Reserved, Primary).
Select the unallocated space that results and click the Next button. The installer will create the correct partitions and install Windows.
Run Windows Update repeatedly, even across reboots, until no more updates are found.
You may need/want to download and install the latest graphics driver from the Nvidia/AMD website (they change so regularly the latest version isn't always in the Windows libraries).
This is also worth a watch
Have you checked the display refresh rate settings in the CC and/or in Windows?its still only displaying 240hz.
Yes, everywhere where it references the hz its max 240hzHave you checked the display refresh rate settings in the CC and/or in Windows?
Ok, I'd suggest contacting PCS directly because the screen model has most likely been changed as it's usually subject to availability. I can't think of any other options, to be honest.Yes, everywhere where it references the hz its max 240hz