windows 11 - headset getting recognized as speakers

[MinVer]

Hi Guys,

I have received my new pc and have this issue where my wired headset is recognized as speakers. I have tried reinstalling drivers, updating, changing primary audio device and whatever else all YouTube tutorials suggested, still can't get it to work. Any idea for the fix?

Thanks in advance!

 

[SpyderTracks]

Hi Guys,

I have received my new pc and have this issue where my wired headset is recognized as speakers. I have tried reinstalling drivers, updating, changing primary audio device and whatever else all YouTube tutorials suggested, still can't get it to work. Any idea for the fix?

Thanks in advance!

Could you post your full specs from the order page?

Which output are you plugging your headphones into?

 

[MinVer]

I am plugging in splitter into the motherboard at the back of the case, audio in green (line out) and mic into pink (mic in). For whatever reason it recognises it as speakers and then my microphone doesn't work in game + the audio sounds weird.

Case	CORSAIR iCUE 5000X RGB MID TOWER GAMING CASE
Processor (CPU)	AMD Ryzen 7 5800X Eight Core CPU (3.8GHz-4.7GHz/36MB CACHE/AM4) Change to: AMD Ryzen 9 5900X 12 Core CPU (3.7GHz-4.8GHz/70MB CACHE/AM4)
Motherboard	ASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready!
Memory (RAM)	32GB Corsair VENGEANCE DDR4 3600MHz (4 x 8GB) Change to: 16GB Corsair VENGEANCE DDR4 3600MHz (2 x 8GB)
Graphics Card	10GB NVIDIA GEFORCE RTX 3080 - HDMI, DP, LHR
1st Storage Drive	2TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W)
1st M.2 SSD Drive	500GB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 6900MB/R, 5000MB/W)
2nd M.2 SSD Drive	1TB INTEL® 670p M.2 NVMe PCIe SSD (up to 3500MB/sR | 2500MB/sW)
DVD/BLU-RAY Drive	NOT REQUIRED
Power Supply	CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET Change to: CORSAIR 1000W RMx SERIES™ MODULAR 80 PLUS GOLD, ULTRA QUIET
Power Cable	1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling	Corsair H150i ELITE CAPELLIX RGB Hydro Series High Performance CPU Cooler
Thermal Paste	ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND Change to: STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Extra Case Fans	4 x CoolerMaster SickleFlow 120 ARGB + Controller Kit Change to: 5x Corsair LL120 RGB LED Fan + Controller Kit
Sound Card	ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card	10/100/1000 GIGABIT LAN PORT
Wireless Network Card	NOT REQUIRED Change to: WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options	MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System	Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
Operating System Language	United Kingdom - English Language
Windows Recovery Media	Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software	FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus	NO ANTI-VIRUS SOFTWARE
Browser	Google Chrome™
Warranty	3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Delivery	STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time	Standard Build - Approximately 14 to 17 working days
Promotional Item	Get Far Cry 6 with select Samsung SSDs Promotional Code
Promotional Item	Get Guardians of the Galaxy with select GeForce RTX™ 30 Series GPUs Promotional Code p
Welcome Book	PCSpecialist Welcome Book - United Kingdom & Republic of Ireland

 

[SpyderTracks]

Case
CORSAIR iCUE 5000X RGB MID TOWER GAMING CASE
Processor (CPU)
AMD Ryzen 7 5800X Eight Core CPU (3.8GHz-4.7GHz/36MB CACHE/AM4)
Motherboard
ASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready!
Memory (RAM)
32GB Corsair VENGEANCE DDR4 3600MHz (4 x 8GB)
Graphics Card
10GB NVIDIA GEFORCE RTX 3080 - HDMI, DP, LHR
1st Storage Drive
2TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W)
1st M.2 SSD Drive
500GB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 6900MB/R, 5000MB/W)
1st M.2 SSD Drive
1TB INTEL® 670p M.2 NVMe PCIe SSD (up to 3500MB/sR | 2500MB/sW)
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H150i ELITE CAPELLIX RGB Hydro Series High Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Extra Case Fans
4 x CoolerMaster SickleFlow 120 ARGB + Controller Kit
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Warranty
3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 14 to 16 working days
Promotional Item
Get Guardians of the Galaxy with select GeForce RTX™ 30 Series GPUs
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
Price: £0.00 including VAT and Delivery

Unique URL to re-configure: https://www.pcspecialist.co.uk/saved-configurations/amd-am4-gen3-pc/wtV3s6NB8R/




I am plugging in splitter into the motherboard at the back of the case, audio in green (line out) and mic into pink (mic in). For whatever reason it recognises it as speakers and then my microphone doesn't work in game + the audio sounds weird.

What make and model headset?

It's never a good idea to use a multi use headset, they're really designed for consoles and don't really work great for PC. Basically if you need to use a splitter, then it's not suitable. It's only the cheaper models that do this.

Nowadays, it's far better to get a proper USB headset.

 

[MinVer]

Razer Blackshark V2 x. Even If I plug it in at the front, without the splitter, it doesn't recognise it as a headset.

 

[SpyderTracks]

Razer Blackshark V2 x. Even If I plug it in at the front, without the splitter, it doesn't recognise it as a headset.

It won't, because it's a 4 prong jack as it has both audio and mic inputs.

Computer ports are just 3 prong just for left and right channel, they don't have the facility for mic.

That headset should come with a little USB dongle, you need to use that for computer.

 

[MinVer]

It won't, because it's a 4 prong jack as it has both audio and mic inputs.

Computer ports are just 3 prong just for left and right channel, they don't have the facility for mic.

That headset should come with a little USB dongle, you need to use that for computer.

I am baffled as it worked with no issues whatsoever on my gaming laptop, but it won't run on the new pc with windows 11. There was not a USB dongle when it arrived.

 

[sck451]

It won't, because it's a 4 prong jack as it has both audio and mic inputs.

Computer ports are just 3 prong just for left and right channel, they don't have the facility for mic.

That headset should come with a little USB dongle, you need to use that for computer.

You can get combination (TRRS) jacks on the front of a case. Mine has one and I believe the 5000X does too. While it might not be ideal (front audio is never amazing), it should work.

@MinVer Have you removed the splitter from the back of the case when you plug the headset into the front? Which audio device do you have selected?

In the taskbar, click the volume icon, then the words that are above the volume control. It will show at least one audio option and probably more. Here's mine:

 

[SpyderTracks]

I am baffled as it worked with no issues whatsoever on my gaming laptop, but it won't run on the new pc with windows 11. There was not a USB dongle when it arrived.

Oh, sorry, it was the V2 that has the USB dongle, not the V2X.

 

[sck451]

Oh, and also, right click the volume icon, then go to "Sound settings", and see which the "input device" setting is. If you have other things plugged in (webcam, controller, etc.) it may be detecting those as the default input, so you may need to change it.

 

[MinVer]

Oh, and also, right click the volume icon, then go to "Sound settings", and see which the "input device" setting is. If you have other things plugged in (webcam, controller, etc.) it may be detecting those as the default input, so you may need to change it.

I have just connected my sony xm3's through bluetooth and it seems to recognise it no problem, but i won't be able to use these for gaming (sound a lot better than the razer headset ). I have now tried to plug in the headset through the front audio jack, does and the pc doesn't recognise it at all.