Keyboard backlight problem in Initia 16 laptop

N

nekomatic

Member
Is there any was to keep the keyboard back light on, of Initia 16 laptop?

I already searched all possible Windows11 controls and BIOS...
The keyboard appears in the device manager as a Standard PS/2 keyboard alongside two other keyboard HID devices. I'm not sure if this is relevant but in the pointing devices section I see two instances of HID mouse - there is no distinct touchpad device listed there but both the touchpad and the fingerprint reader work fine.

I've seen couple of similar post on this forum but couldn't find a clear resolution... is this a lost cause?

Specs:

Chassis & Display
Initia Series: 16" Matte FHD+ 60Hz sRGB 100% LED Widescreen (1920x1200)
Processor (CPU)
Intel® Core™ i5 10-Core Processor i5-1335U (3.4GHz) 12MB Cache
Memory (RAM)
16GB PCS PRO SODIMM DDR4 3200MHz (2 x 8GB)
Graphics Card
Integrated Intel® Iris® Xe Graphics (DUAL CHANNEL RAM) OR Intel® UHD Graphics (SINGLE CHANNEL RAM)
1st M.2 SSD Drive
1TB PCS PCIe M.2 SSD (3500 MB/R, 3200 MB/W)
Memory Card Reader
Integrated Micro-SD Memory Card Reader
AC Adaptor
1 x 65W USB-C PD Adaptor
Power Cable
1 x 1.5 Metre Cloverleaf UK Power Cable
Battery
Initia Series Integrated 64WH Lithium Ion Battery
Sound Card
Intel 2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX201 + BT 5.0
USB/Thunderbolt Options
2 x USB 3.2 PORTS (Type C) + 2 x USB 3.2 PORTS + 1 x USB 2.0 PORT
Keyboard Language
INITIA SERIES USA KEYBOARD
Operating System
Windows 11 Home 64 Bit - inc. Single Licence
Operating System Language
Poland/Polska - Polish Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
Norton 360 inc. Game Optimizer - Free 90 Day License
Browser
Microsoft® Edge
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 2.0 MP FULL HD WEBCAM
 
BlessedSquirrel

BlessedSquirrel

We love you Ukraine
The backlight should be controllable through the master driver which should be in running programs in the up arrow in the taskbar?
 
N

nekomatic

Member
Master driver? What should I look for? On the right side of the task bar (includding the hidden icons) I only have Intel graphics control panel and the genetric 'Intel drivers and support'. Nothing else which would resemble anything related to drivers or any form of input devices configuration. Am I missing some particular software?
 
BlessedSquirrel

BlessedSquirrel

We love you Ukraine
nekomatic said:
Master driver? What should I look for? On the right side of the task bar (includding the hidden icons) I only have Intel graphics control panel and the genetric 'Intel drivers and support'. Nothing else which would resemble anything related to drivers or any form of input devices configuration. Am I missing some particular software?
Click to expand...
I don't know what it would be called on that chassis, it's a Bmorn N16LM0 chassis which I'm not familiar with.

But every laptop has a master driver that governs power limits and keyboard lights etc that are specific to that chassis.

On the other models it's called control center.

I take it you haven't wiped or reset windows since you've had it have you?
 
BlessedSquirrel

BlessedSquirrel

We love you Ukraine
nekomatic said:
No, apart from normal windows updates there were no changes in the system.
Click to expand...
It should be in running programs then if it is running.

Can you log into your PCS account and go to the support section, the. Downloads, click on the laptop order and in there you should see available drivers, can you post a screenshot?
 
N

nekomatic

Member
Hi, thats all I can see in my download section
1749193604507.png

The content of the full package does not seem to contain anything more than what's in the individual downloads.
1749193782107.png
 
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