Extending warranty and RMA experience?

[JamesDaGames]

Hello everyone,

Firstly, sorry if this is the wrong forum section.

I am having to RMA my PC in the next couple of days due to it refusing to boot and am just waiting on packaging to facilitate the RMA.

With that in mind and with my current silver warranty close to expiring, I am wondering if it's possible to extend my warranty in the event something else was to go wrong with my machine in the future. I am also considering extending it in the event that my warranty expires while the pc is at PCS and I end up being charged for any replacement parts while it is in their care.

Also, does anyone have any experience with RMA's and if so, what is the rma process like?

Specs just in case:
Case
COOLERMASTER CM690 III WHITE CASE (Limited Edition!)
Processor (CPU)
Intel® Core™i7 Quad Core Processor i7-6700k (4.0GHz) 8MB Cache
Motherboard
ASUS® Z170-E: ATX, LG1151, USB 3.1, SATA 6GBs
Memory (RAM)
16GB HyperX FURY DDR4 2666MHz (2 x 8GB Kit)
Graphics Card
8GB NVIDIA GEFORCE GTX 1080 - DVI, HDMI, 3x DP - GTX VR Ready!
1st Hard Disk
500GB Samsung 850 EVO 2.5" SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
2nd Hard Disk
4TB WD BLACK 3.5" WD4003FZEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)
DVD/BLU-RAY Drive
24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Power Supply
CORSAIR 750W CS SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Noctua NH-D15S Ultra Quiet Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Extra Case Fans
2x 120mm Apache Black Quiet Fan (fitted to extract from rear/roof)
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
WIRELESS 802.11 AC1750 1,300Mbps/5GHz, 450Mbps/2.4GHz PCI-E CARD
USB Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Genuine Windows 10 Home 64 Bit - inc DVD & Licence



Thank you for reading and have a nice day.

 

[Rakk]

With that in mind and with my current silver warranty close to expiring, I am wondering if it's possible to extend my warranty in the event something else was to go wrong with my machine in the future. I am also considering extending it in the event that my warranty expires while the pc is at PCS and I end up being charged for any replacement parts while it is in their care.

As far as I know (though I may be wrong, or it may have changed) to extend the warranty you need to do so before there is less than 3 months left on the current warranty (ie. if its silver then before its 9 months old, if its gold then before its 21 months old). Though they may allow you to extend it anyways as long as the old one hasn't actually run out, but I wouldn't depend on it as it'd more of a goodwill gesture than required.

Though note because you've reported the problem before the warranty has run out then I reckon that anything they replace in this RMA should be fully paid for by the warranty, so the warranty running out in the middle of an RMA shouldn't affect it at all afaik.