Help?

[Johnny b]

I believe these issues to be seperate.

Issue #1: GPU still doesn't work, different error code. Error code 12.
->Potential solution: Error code 12 seems to be related to some strange resource issues, probably IRQ related. According to your motherboard manual, PCI-E x16 slot 1 and 2, shares IRQ with the USB 3.0 Controller and the onboard Intel graphics card. If those drivers are severely outdated, I could see this causing an issue for your main GPU. Either update those drivers, or test your card in PCI-E x16 Slot 3 which doesn't share IRQ with your USB 3.0 Controller and Intel graphics card. That would be the very bottom PCI-E Slot on your motherboard. It only operates at x4 mode, but you can try and put it into that slot for testing purposes. You could also try and disabling the onboard graphics card and USB 3.0 controller in BIOS.

Thanks, ill try all the above, as for the third slot my GPU wont fit in, the PSU is in the way.

Issue #2: CPU remains overclocked with the new CMOS battery
->Need more info: Please provide a screenshot/picture of where you see the CPU remains overclocked

Sure here;

This is the Max frequency;



This is the idle frequency;



It shows the same in the bios and CPUZ all so.

Issue #3: Firefox now loads the mysearch.avg site as a startup page
->Solution: Remove the search engine from Firefox and/or change the start page in firefox. You can also reset your firefox completely by following the steps described on this page: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings - You probably also want to scan your PC for malware, using this: https://www.malwarebytes.org/

Fixed.

Issue #4: Windows update can't check for updates. Error code 80072F8F.
->Solution: Make sure your System Date/time is set correctly in BIOS. When that is done, check that it's also correct in Windows. Then it should definitely work.

Fixed.

Regarding the minidumps and DXdiag: You can upload them to filedropper.com and link them here

Minidump file; http://www.filedropper.com/060915-17862-01

DXdiag; http://www.filedropper.com/dxdiag_2

 

[ubuysa]

Hi sorry for the late reply. Yeah, the issue happen at the same time. So This is where im at, i replaced the CMOS battery loaded default BIOS settings. PC seemed to boot up fine, i checked device manager and my GPU was recognized and working properly. i then checked to see if the overclock had been removed, but it still remains overclocked? I opened up firefox and straight away the driver stopped responding message popped up and the system rebooted its self.
Went back in the BIOS loaded defaults once saved, the PC cold booted once then back into windows. I had to switch back to the IGPU, im now getting some strange windows errors.

Check out these screenshots;

View attachment 6776

This now happens when i open firefox;

View attachment 6777

Well done for replacing the CMOS battery. It turned out not to be the problem here but it's wise to start with the simple things and work up.

In your first image, in the device manager section, the NVIDIA card has the classic yellow triangle with an exclamation mark in it. This means Windows has a problem with that device, so it's not recognised and working properly. This alone could cause the BSODs and other issues (though not the apparent overclocking). It's either the driver (most likely, since your dump suggests nvlddmkm.sys - part of the NVIDIA driver - as the cause) or the card itself, or possibly the motherboard socket. I think thisisevilevil asked you to change slots (?) and if so it's unlikely to be the motherboard.

To tell whether it's the driver (software) or the card (hardware) there is really only one way (sadly). I'd suggest you do another clean install - clean means delete all partitions on the boot drive and create one partition the size of the drive and install Windows into that. Then install all the required drivers supplied by PCS, start with the chipset driver and be sure to install the VGA driver before you install the NVIDIA driver and install the LAN driver before you install the WiFi driver.

Once all the drivers have been installed do not install any other software or connect any external hardware (except for the network). We want to keep the system as clean and basic as possible to ensure we have a stable software platform. Now test the system. I realise you'll only have those applications installed with Windows available to you but from what you're saying it should be pretty obvious whether it's working or not.

If it fails at this point it's most likely hardware and I'd suspect the NVIDIA card. Give PCS a call and talk it over with them, be sure to tell them you have reinstalled a stable software platform.

If it works then it's something you have installed or configured post-Windows installation and you'll need to work forward slowly, one change at a time, until you find it.