PC Configured correctly but device or resource(DNS server) is not responding

Sweep695

Gold Level Poster
I noticed recently while gaming that my PC wouldn’t randomly disconnected from the internet. I ran the troubleshooter on my network adapter and I’m getting the error in the title. Can any advise how I can resolve this?
 

Sweep695

Gold Level Poster
Can you please list your full specs from your orders page
My specs are below.
Case
CORSAIR iCUE 220T RGB AIRFLOW MID TOWER GAMING CASE
Processor (CPU)
AMD Ryzen 5 3600 Six Core CPU (3.6GHz-4.2GHz/36MB CACHE/AM4)
Motherboard
ASUS® TUF GAMING B550-PLUS (DDR4, USB 3.2, 6Gb/s) - ARGB Ready!
Memory (RAM)
16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card
6GB NVIDIA GEFORCE GTX 1660 SUPER - HDMI, DP - GeForce GTX VR Ready!
1st Storage Drive
1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
1st M.2 SSD Drive
512GB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
Power Supply
CORSAIR 550W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
Norton 360 Deluxe: 1 User, 5 Devices - 1 Year Subscription
Browser
Firefox™
Keyboard & Mouse
CoolerMaster Devastator III Combo Keyboard and Mouse
 

ubuysa

The BSOD Doctor
Change the DNS server addresses for your wireless card to the Cloudflare ones: 1.1.1.1 and 1.0.0.1.
 

Sweep695

Gold Level Poster
Change the DNS server addresses for your wireless card to the Cloudflare ones: 1.1.1.1 and 1.0.0.1.
If you don’t mind me asking how do I do that? I’m in the UK will the cloud fare DNS still be fine to use and what difference does It make to the one I’m currently on
 

ubuysa

The BSOD Doctor
If you don’t mind me asking how do I do that? I’m in the UK will the cloud fare DNS still be fine to use and what difference does It make to the one I’m currently on
The servers your probably using are those provided by your ISP and they're often less than ideal. The Cloudflare servers are safe and secure and reliable. I've been using them for a long time.
 

Sweep695

Gold Level Poster
The servers your probably using are those provided by your ISP and they're often less than ideal. The Cloudflare servers are safe and secure and reliable. I've been using them for a long time.
How do I change my servers?
 

Sweep695

Gold Level Poster
It won't cause any problems if you don't change, you'll just get the same problems.
Sorry for the late response I changed the DNS to the one you suggested but when i access network settings and trouble shoot I’m still getting the same error. I’m able to access the internet fine it’s just it will disconnect me after a while. Any other suggestions?
 

ubuysa

The BSOD Doctor
That's not a DNS problem then. Check that the wireless adapter power management is not set to turn off the device to save power.
 

Sweep695

Gold Level Poster
That's not a DNS problem then. Check that the wireless adapter power management is not set to turn off the device to save power.
When I used the troubleshooter on the network adapter I was getting that an error was detected and getting the error I got in the title about the DNS sever. The only reason I checked this was because my internet kept disconnecting. It seems to let me browse the internet fine, why would I be getting that error if the DNS is not the problem?
 

ubuysa

The BSOD Doctor
When I used the troubleshooter on the network adapter I was getting that an error was detected and getting the error I got in the title about the DNS sever. The only reason I checked this was because my internet kept disconnecting. It seems to let me browse the internet fine, why would I be getting that error if the DNS is not the problem?
Can you post a screenshot of the output of the troubleshooter please?

Have you attached the two antennas to the back of your wireless card (assuming you are using WiFi to connect)?

Have you checked that in the wireless adapter properties that on the power management tab the checkbox to 'allow the computer to turn off this device to save power' is unchecked?

Please open a PowerShell session and enter these two commands, one at a time....

Get-NetAdapterBinding | Out-File C:\binding.txt
Get-NetAdapterAdvancedProperty | Out-File C:\advprop.txt


You will then have two new files in the root of your C: drive called binding.txt and advprop.txtx, please upload those to the forum.

Please also temporarily connect your PC to your router via cable even if that means moving the PC for a while. This will show us whether the problem is wireless related or somewhere deeper in the system.
 

Sweep695

Gold Level Poster
Can you post a screenshot of the output of the troubleshooter please?

Have you attached the two antennas to the back of your wireless card (assuming you are using WiFi to connect)?

Have you checked that in the wireless adapter properties that on the power management tab the checkbox to 'allow the computer to turn off this device to save power' is unchecked?

Please open a PowerShell session and enter these two commands, one at a time....

Get-NetAdapterBinding | Out-File C:\binding.txt
Get-NetAdapterAdvancedProperty | Out-File C:\advprop.txt


You will then have two new files in the root of your C: drive called binding.txt and advprop.txtx, please upload those to the forum.

Please also temporarily connect your PC to your router via cable even if that means moving the PC for a while. This will show us whether the problem is wireless related or somewhere deeper in the system.
I’m not able to move my PC to connect drirvetly to the router unfortunately due to where the router is. The power management was ticked on the adapter so I unticked it but still getting the same error. The strange thing is the WiFi appears to work fine and hasn’t been disconnecting me but the error message will still appear when using the network troubleshooter
 
Top